• Specific Year
    Any

TELECOMMUNICATIONS ACT 1997

Table of Provisions

  • 1 1 Short title  
  • 2 2 Commencement  
  • 3 3 Objects  
  • 4 4 Regulatory policy  
  • 5 5 Simplified outline  
  • 6 6 Main index  
  • 7 7 Definitions  
  • 8 8 Crown to be bound  
  • 9 9 Extra-territorial application  
  • 10 10 Extension to external Territories  
  • 11 11 Extension to adjacent areas  
  • 12 12 Act subject to Radiocommunications Act  
  • 13 13 Continuity of partnerships  
  • 14 14 Controlled carriage services, controlled networks and controlled facilities  
  • 15 15 Content service  
  • 16 16 Listed carriage services  
  • 17 17 Standard telephone service  
  • 18 18 Access to an emergency call service  
  • 19 19 Recognised person who operates an emergency call service  
  • 20 20 Customer cabling  
  • 21 21 Customer equipment  
  • 22 22 Customer cabling and customer equipment-boundary of a telecommunications network  
  • 23 23 Immediate circle  
  • 24 24 Extended meaning of use  
  • 25 25 Simplified outline  
  • 26 26 Single line links connecting distinct places in Australia  
  • 27 27 Multiple line links connecting distinct places in Australia  
  • 28 28 Designated radiocommunications facility  
  • 29 29 Facilities specified in Ministerial determination  
  • 30 30 Line links  
  • 31 31 Designated radiocommunications facility  
  • 32 32 Public mobile telecommunications service  
  • 33 33 Intercell hand-over functions  
  • 34 34 When a base station is part of a terrestrial radiocommunications customer access network  
  • 35 35 Fixed radiocommunications link  
  • 36 36 Distinct places-basic rules  
  • 37 37 Properties  
  • 38 38 Combined areas  
  • 39 39 Principal user of a property  
  • 40 40 Eligible combined areas  
  • 41 41 Simplified outline  
  • 42 42 Network unit not to be used without carrier licence or nominated carrier declaration  
  • 43 43 Continuing offences  
  • 44 44 Supply to the public  
  • 45 45 Exemption-defence  
  • 46 46 Exemption-intelligence operations  
  • 47 47 Exemption-transport authorities  
  • 48 48 Exemption-broadcasting services  
  • 49 49 Exemption-electricity supply bodies  
  • 50 50 Exemption-line links authorised by or under previous laws  
  • 51 51 Exemption-Ministerial determination  
  • 52 52 Applications for carrier licence  
  • 53 53 Form of application etc.  
  • 54 54 Application to be accompanied by charge  
  • 55 55 Further information  
  • 56 56 Grant of licence  
  • 57 57 Carrier licence has effect subject to this Act  
  • 58 58 Refusal of carrier licence-disqualified applicant  
  • 59 59 Time limit on licence decision  
  • 60 60 Notification of refusal of application  
  • 61 61 Conditions of carrier licence specified in Schedule 1  
  • 62 62 Condition of carrier licence set out in section 152AZ of the Trade Practices Act 1974  
  • 63 63 Conditions of carrier licence declared by Minister  
  • 64 64 Consultation about declared licence conditions  
  • 65 65 Conditions about foreign ownership or control  
  • 66 66 Conditions about Telstra's ISDN obligations  
  • 67 67 Carrier licence conditions-special provisions  
  • 68 68 Compliance with conditions  
  • 69 69 Remedial directions-breach of condition  
  • 70 70 Formal warnings-breach of condition  
  • 71 71 Surrender of carrier licence  
  • 72 72 Cancellation of carrier licence  
  • 73 73 Collection of charges relating to carrier licences  
  • 74 74 Collection of charges on behalf of the Commonwealth  
  • 75 75 Cancellation of certain exemptions from charge  
  • 76 76 Commonwealth not liable to charge  
  • 77 77 Applications for nominated carrier declarations  
  • 78 78 Application to be accompanied by charge etc.  
  • 79 79 Form of application etc.  
  • 80 80 Further information  
  • 81 81 Making a nominated carrier declaration  
  • 82 82 Notification of refusal of application  
  • 83 83 Revocation of nominated carrier declaration  
  • 84 84 Register of nominated carrier declarations and carrier licences  
  • 85 85 Simplified outline  
  • 86 86 Service providers  
  • 87 87 Carriage service providers  
  • 88 88 Supply to the public  
  • 89 89 Exemption from definition-customers located on the same premises  
  • 90 90 Exemption from definition-defence  
  • 91 91 Exemption from definition-intelligence operations  
  • 92 92 Exemption from definition-transport authorities  
  • 93 93 Exemption from definition-broadcasting services  
  • 94 94 Exemption from definition-electricity supply bodies  
  • 95 95 Exemption from definition-Ministerial determination  
  • 96 96 Exemption from certain regulatory provisions-Ministerial determination  
  • 97 97 Content service providers  
  • 98 98 Service provider rules  
  • 99 99 Service provider determinations  
  • 100 100 Exemptions from service provider rules  
  • 101 101 Service providers must comply with service provider rules  
  • 102 102 Remedial directions-breach of service provider rules  
  • 103 103 Formal warnings-breach of service provider rules  
  • 104 104 Simplified outline  
  • 105 105 Monitoring of performance  
  • 106 106 Simplified outline  
  • 107 107 Industry codes  
  • 108 108 Industry standards  
  • 109 109 Telecommunications activity  
  • 110 110 Sections of the telecommunications industry  
  • 111 111 Participants in a section of the telecommunications industry  
  • 112 112 Statement of regulatory policy  
  • 113 113 Examples of matters that may be dealt with by industry codes and industry standards  
  • 114 114 Industry codes and industry standards may confer powers on the Telecommunications Industry Ombudsman  
  • 115 115 Industry codes and industry standards not to deal with certain design features and performance requirements  
  • 116 116 Industry codes and industry standards not to deal with matters dealt with by codes and standards under Part 9 of the Broadcasting Services Act  
  • 117 117 Registration of industry codes  
  • 118 118 ACA may request codes  
  • 119 119 Publication of notice where no body or association represents a section of the telecommunications industry  
  • 120 120 Replacement of industry codes  
  • 121 121 Directions about compliance with industry codes  
  • 122 122 Formal warnings-breach of industry codes  
  • 123 123 ACA may determine an industry standard if a request for an industry code is not complied with  
  • 124 124 ACA may determine industry standard where no industry body or association formed  
  • 125 125 ACA may determine industry standards where industry codes fail  
  • 126 126 Industry standards not to be determined for certain privacy matters  
  • 127 127 Industry standards not to be determined during the first 180 days after commencement  
  • 128 128 Compliance with industry standards  
  • 129 129 Formal warnings-breach of industry standards  
  • 130 130 Variation of industry standards  
  • 131 131 Revocation of industry standards  
  • 132 132 Public consultation on industry standards  
  • 133 133 Consultation with ACCC and the Telecommunications Industry Ombudsman  
  • 134 134 Consultation with Privacy Commissioner  
  • 135 135 Consultation with consumer body  
  • 136 136 ACA to maintain Register of industry codes and industry standards  
  • 137 137 Simplified outline  
  • 138 138 Objects  
  • 139 139 Special meaning of Australia  
  • 140 140 Payphones  
  • 141 141 Prescribed carriage services  
  • 142 142 Supply of standard telephone services  
  • 143 143 Supply of services similar to the National Relay Service to be treated as the supply of standard telephone services  
  • 144 144 Supply of prescribed carriage services  
  • 145 145 Service area  
  • 146 146 Participating carriers  
  • 147 147 Eligible revenue  
  • 148 148 Approved auditor  
  • 149 149 Universal service obligation  
  • 150 150 Universal service providers  
  • 151 151 Effect of universal service provider declaration  
  • 152 152 Selection system for national universal service provider  
  • 153 153 Selection system for regional universal service providers  
  • 154 154 Selection systems-information-gathering powers  
  • 155 155 Multiple national universal service providers  
  • 156 156 Multiple regional universal service providers  
  • 157 157 Universal service provider must submit universal service plan  
  • 158 158 Universal service plans  
  • 159 159 Replacement of approved universal service plan  
  • 160 160 Approval of draft universal service plan by Minister  
  • 161 161 Public comment-draft plan  
  • 162 162 Minister to have regard to certain matters  
  • 163 163 Minister may formulate requirements for draft plans  
  • 164 164 Notification of decision  
  • 165 165 Variation of approved universal service plan  
  • 166 166 Public comment-variation of plan  
  • 167 167 Minister may direct the ACA to give reports and/or advice  
  • 168 168 Minister may direct variation or replacement of plan  
  • 169 169 Compliance with approved universal service plan  
  • 170 170 Register of universal service plans  
  • 171 171 Universal service charges  
  • 172 172 Declaration subjecting universal service charges to price control arrangements  
  • 173 173 Price control determinations  
  • 174 174 Content of price control determinations  
  • 175 175 Price control determinations subject to determinations under Telstra Corporation Act  
  • 176 176 Compliance with price control determinations  
  • 177 177 Simplified outline  
  • 178 178 Universal service provider must propose service areas for declaration as net cost areas-ordinary declaration  
  • 179 179 Net cost areas-ordinary declarations  
  • 180 180 Universal service provider may propose service areas for declaration as net cost areas-special declaration  
  • 181 181 Net cost areas-special declarations  
  • 182 182 Minister may give directions about declaring net cost areas  
  • 183 183 Claims for levy credit  
  • 184 184 No levy payable unless at least one claim for a levy credit is made  
  • 185 185 ACA to give copies of claims to other participating carriers  
  • 186 186 Net universal service cost of a universal service provider for a financial year  
  • 187 187 Reduction of excessive costs etc.  
  • 188 188 Shortfalls in revenue earned  
  • 189 189 ACA determinations about working out a universal service provider's net universal service cost  
  • 190 190 Application of determinations under section 189  
  • 191 191 Participating carriers must lodge returns of eligible revenue  
  • 192 192 ACA may inquire into the correctness of a claim or return  
  • 193 193 ACA to assess liabilities and entitlement  
  • 194 194 Explanation to the Minister if assessment not made within 270 days  
  • 195 195 Amendment of assessments  
  • 196 196 Levy debit of a participating carrier for a financial year  
  • 197 197 Levy debit balance of a participating carrier for a financial year  
  • 198 198 Levy credit balance of a universal service provider for a financial year  
  • 199 199 Publication of assessment  
  • 200 200 Public may request information  
  • 201 201 Request for information that is unavailable under section 200  
  • 202 202 How the ACA is to comply with a request  
  • 203 203 When levy payable  
  • 204 204 Levy a debt due to the Commonwealth  
  • 205 205 Validity of assessment  
  • 206 206 Evidence of assessment  
  • 207 207 Onus of establishing incorrectness of assessment  
  • 208 208 Refund of overpayment of levy  
  • 209 209 Cancellation of certain exemptions from levy  
  • 210 210 Commonwealth not liable to levy  
  • 211 211 Universal Service Reserve  
  • 212 212 Payments into Universal Service Reserve  
  • 213 213 Purposes of Universal Service Reserve  
  • 214 214 Levy distribution to a universal service provider  
  • 215 215 Levy not to be distributed until paid  
  • 216 216 Recovery of overpayments  
  • 217 217 Advance on account of distribution of levy  
  • 218 218 Repayment of excess advances  
  • 219 219 Levy guarantee  
  • 220 220 Exemptions from levy guarantee  
  • 221 221 Compliance with levy guarantee obligations  
  • 222 222 Simplified outline  
  • 223 223 Requirement to provide an untimed local call option  
  • 224 224 Untimed local call option  
  • 225 225 Eligible local calls  
  • 226 226 Benefits for customers outside standard zones  
  • 227 227 Standard zones  
  • 228 228 Applicable zones  
  • 229 229 Eligible customer  
  • 230 230 Points  
  • 231 231 Application of this Part  
  • 232 232 Simplified outline  
  • 233 233 Interpretation  
  • 234 234 Performance standards  
  • 235 235 Damages for breach of performance standards  
  • 236 236 Scale of damages for breach of performance standards  
  • 237 237 Evidentiary certificate issued by the Telecommunications Industry Ombudsman  
  • 238 238 Waiver of customer service guarantee  
  • 239 239 Savings of other laws and remedies  
  • 240 240 Breach of performance standard is not an offence  
  • 241 241 Clause 1 of Schedule 2 does not apply to a breach of a performance standard  
  • 242 242 Minister may direct the ACA about the use of its powers under this Part  
  • 243 243 Review of performance standards following Ministerial direction  
  • 244 244 Simplified outline  
  • 245 245 Eligible carriage service providers  
  • 246 246 Telecommunications Industry Ombudsman scheme  
  • 247 247 Exemptions from requirement to join scheme  
  • 248 248 Direction to join scheme  
  • 249 249 Determination that a class of carriage service providers must join scheme  
  • 250 250 Members of scheme must comply with scheme  
  • 251 251 Register of members of scheme  
  • 252 252 Simplified outline  
  • 253 253 Scope of Part  
  • 254 254 Standard residential customer  
  • 255 255 Protected payments  
  • 256 256 Compliance with protection schemes for protected payments  
  • 257 257 Protection schemes for protected payments-alternative supply of standard carriage services  
  • 258 258 Protection schemes for protected payments-third party guarantee  
  • 259 259 Protection schemes for protected payments-insurance cover  
  • 260 260 Protection schemes for protected payments-holding of payments in trust accounts  
  • 261 261 Waiver of protection by customers  
  • 262 262 Incidental rules  
  • 263 263 Enforcement of protection schemes  
  • 264 264 Simplified outline  
  • 265 265 Provision of emergency call services  
  • 266 266 Compliance with determination  
  • 267 267 Access to emergency call services  
  • 268 268 Ministerial pricing determinations  
  • 269 269 Access to be provided  
  • 270 270 Simplified outline  
  • 271 271 Eligible person  
  • 272 272 Number-database operator and eligible number-database person  
  • 273 273 Information  
  • 274 274 Telecommunications contractor  
  • 275 275 Number-database contractor  
  • 276 276 Primary disclosure/use offence-eligible persons  
  • 277 277 Primary disclosure/use offence-eligible number-database persons  
  • 278 278 Primary disclosure/use offence-emergency call persons  
  • 279 279 Performance of person's duties  
  • 280 280 Authorisation by or under law  
  • 281 281 Witnesses  
  • 282 282 Law enforcement and protection of public revenue  
  • 283 283 ASIO  
  • 284 284 Assisting the ACA, the ACCC or the Telecommunications Industry Ombudsman  
  • 285 285 Integrated public number database  
  • 286 286 Calls to emergency service number  
  • 287 287 Threat to person's life or health  
  • 288 288 Communications for maritime purposes  
  • 289 289 Knowledge or consent of person concerned  
  • 290 290 Implicit consent of sender and recipient of communication  
  • 291 291 Business needs of other carriers or service providers  
  • 292 292 Circumstances prescribed in the regulations  
  • 293 293 Uses connected with exempt disclosures  
  • 294 294 Generality of Subdivision not limited  
  • 295 295 Burden of proof  
  • 296 296 Performance of person's duties  
  • 297 297 Authorisation by or under law  
  • 298 298 Law enforcement and protection of public revenue  
  • 299 299 Assisting the ACA, the ACCC or the Telecommunications Industry Ombudsman  
  • 300 300 Threat to person's life or health  
  • 301 301 Communications for maritime purposes  
  • 302 302 Business needs of other carriers or service providers  
  • 303 303 Secondary offence-contravening this Division  
  • 304 304 Associate  
  • 305 305 Certificates issued by authorised officers of enforcement agencies  
  • 306 306 Record of disclosures  
  • 307 307 Incorrect records  
  • 308 308 Annual reports to the ACA by carriers, carriage service providers or number-database operators  
  • 309 309 Monitoring by the Privacy Commissioner  
  • 310 310 Instrument-making powers not limited  
  • 311 311 Simplified outline  
  • 312 312 ACA's obligations  
  • 313 313 Obligations of carriers and carriage service providers  
  • 314 314 Terms and conditions on which help is to be given  
  • 315 315 Suspension of supply of carriage service in an emergency  
  • 316 316 Generality of Part not limited  
  • 317 317 Simplified outline  
  • 318 318 Scope of Division  
  • 319 319 Execution of warrants  
  • 320 320 Exemptions  
  • 321 321 Scope of Division  
  • 322 322 Requirement to provide interception capability  
  • 323 323 Interception capability to be provided  
  • 324 324 Terms and conditions-compliance with principles  
  • 325 325 Terms and conditions-timing of implementation of requirement  
  • 326 326 Meaning of interception capability  
  • 327 327 Expressions to have the same meaning as in the Telecommunications (Interception) Act 1979  
  • 328 328 Meaning of agency  
  • 329 329 Designated agency  
  • 330 330 Consultation about new techialogy-advisory committee established  
  • 331 331 Consultation about new technology-no advisory committee established  
  • 332 332 Exemptions  
  • 333 333 Simplified outline  
  • 334 334 Defence authority  
  • 335 335 Requirement to supply carriage services for defence purposes or for the management of natural disasters  
  • 336 336 Definitions  
  • 337 337 Preparation of draft agreement  
  • 338 338 ACA's certification of draft agreement  
  • 339 339 Requirement to enter into certified agreement  
  • 340 340 Compliance with agreement  
  • 341 341 Withdrawal of certification of agreement  
  • 342 342 Duration of agreement  
  • 343 343 Variation of agreement  
  • 344 344 Designated disaster plans  
  • 345 345 Carrier licence conditions about designated disaster plans  
  • 346 346 Service provider determinations about designated disaster plans  
  • 347 347 Delegation  
  • 348 348 Simplified outline  
  • 349 349 Requirement to provide pre-selection  
  • 350 350 When pre-selection is provided in favour of a carriage service provider  
  • 351 351 Pre-selection to be provided  
  • 352 352 Exemptions from requirement to provide pre-selection  
  • 353 353 Use of over-ride dial codes  
  • 354 354 Simplified outline  
  • 355 355 Calling line identification  
  • 356 356 Exemptions from calling line identification requirement  
  • 357 357 Simplified outline  
  • 358 358 Meaning of AMPS  
  • 359 359 Scope of Part  
  • 360 360 No new AMPS  
  • 361 361 AMPS to be phased out  
  • 362 362 Limited exemption from phase-out of AMPS  
  • 363 363 Competition not to be reduced  
  • 364 364 Simplified outline  
  • 365 365 INTELSAT and Inmarsat-directions to Signatories  
  • 366 366 Compliance with conventions  
  • 367 367 Rules of Conduct about dealings with international telecommunications operators  
  • 368 368 ACCC to administer Rules of Conduct  
  • 369 369 Rules of Conduct to bind carriers and carriage service providers  
  • 370 370 Unenforceability of agreements  
  • 371 371 Investigations by the ACCC  
  • 372 372 Reviews of the operation of this Division  
  • 373 373 Simplified outline  
  • 374 374 Part applies to networks or facilities in Australia operated by carriers or carriage service providers  
  • 375 375 Manager of network or facility  
  • 376 376 ACA's power to make technical standards  
  • 377 377 Adoption of voluntary standards  
  • 378 378 Procedures for making technical standards  
  • 379 379 Making technical standards in cases of urgency  
  • 380 380 Disability standards  
  • 381 381 Adoption of voluntary standards  
  • 382 382 Procedures for making disability standards  
  • 383 383 Effect of compliance with disability standards  
  • 384 384 ACA's power to make technical standards  
  • 385 385 Adoption of voluntary standards  
  • 386 386 Procedures for making technical standards  
  • 387 387 Procedures for making technical standards  
  • 388 388 Provision of access  
  • 389 389 Promotion of the long-term interests of end-users of carriage services and of services supplied by means of carriage services  
  • 390 Application for connection permit  
  • 391 391 Form of application  
  • 392 392 Application to be accompanied by charge  
  • 393 393 Further information  
  • 394 394 Issue of connection permits  
  • 395 395 Connection permit has effect subject to this Act  
  • 396 396 Nominees of holder  
  • 397 397 Duration of connection permits  
  • 398 398 Conditions of connection permits  
  • 399 399 Offence of contravening condition  
  • 400 400 Formal warnings-breach of condition  
  • 401 401 Surrender of connection permit  
  • 402 402 Cancellation of connection permit  
  • 403 403 Register of connection permits  
  • 404 404 Connection rules  
  • 405 405 Procedures for making connection rules  
  • 406 406 Application of labels  
  • 407 407 Labelling requirements  
  • 408 408 Requirements to apply labels-ancillary matters  
  • 409 409 Recognised testing authorities and competent bodies  
  • 410 410 Certification bodies  
  • 411 411 Connection of customer equipment or customer cabling-breach of section 376 standards  
  • 412 412 Connection of labelled customer equipment or customer cabling not to be refused  
  • 413 413 Supply of unlabelled customer equipment or unlabelled customer cabling  
  • 414 414 Applying labels before satisfying requirements under subsection 408(5)  
  • 415 415 Failure to retain records etc.  
  • 416 416 Application of labels containing false statements about compliance with standards  
  • 417 417 Protected symbols  
  • 418 418 Cabling work  
  • 419 419 Types of cabling work  
  • 420 420 Prohibition of unauthorised cabling work  
  • 421 421 Cabling provider rules  
  • 422 422 Procedures for making cabling provider rules  
  • 423 423 Application for cabling licence  
  • 424 424 Form of application  
  • 425 425 Application to be accompanied by charge  
  • 426 426 Further information  
  • 427 427 Grant of cabling licence  
  • 428 428 Time limit on licence decision  
  • 429 429 Notification of refusal of application  
  • 430 430 Cabling licence has effect subject to this Act  
  • 431 431 Duration of cabling licence  
  • 432 432 Conditions of cabling licence  
  • 433 433 Procedures for changing licence conditions  
  • 434 434 Offence of contravening condition  
  • 435 435 Formal warnings-breach of condition  
  • 436 436 Surrender of cabling licence  
  • 437 437 Suspension of cabling licence  
  • 438 438 Cancellation of cabling licence  
  • 439 439 ACA may limit application of Division in relation to customer cabling  
  • 440 440 Ministerial directions  
  • 441 441 Delegation  
  • 442 442 Register of cabling licences  
  • 443 443 Civil action for unauthorised connections to telecommunications networks etc.  
  • 444 444 Remedy for contravention of labelling requirements  
  • 445 445 Remedies for connection of unlabelled customer equipment or unlabelled customer cabling  
  • 446 446 Disconnection of dangerous customer equipment or customer cabling  
  • 447 447 Disconnection of customer equipment or customer cabling- protection of the integrity of networks and facilities  
  • 448 448 Civil action for dangerous connections to telecommunications networks etc.  
  • 449 449 Other remedies not affected  
  • 450 450 Declaration of prohibited customer equipment or prohibited customer cabling  
  • 451 451 Consultation on proposed declaration  
  • 452 452 Operation of prohibited customer equipment or customer cabling  
  • 453 453 Pre-commencement labels  
  • 454 454 Simplified outline  
  • 455 455 Numbering plan  
  • 456 456 Numbering plan-supply to the public  
  • 457 457 Numbering plan-allocation otherwise than in accordance with an allocation system  
  • 458 458 Numbering plan-rules about portability of allocated numbers  
  • 459 459 ACA to administer numbering plan  
  • 460 460 Consultation about numbering plan  
  • 461 461 Consultation with ACCC  
  • 462 462 Compliance with the numbering plan  
  • 463 463 Allocation system for numbers  
  • 464 464 Consultation about an allocation system  
  • 465 465 Register of allocated numbers  
  • 466 466 Emergency service numbers  
  • 467 467 Delegation  
  • 468 468 Collection of numbering charges  
  • 469 469 Collection of charges on behalf of the Commonwealth  
  • 470 470 Cancellation of certain exemptions from charge  
  • 471 471 Commonwealth not liable to charge  
  • 472 472 Integrated public number database  
  • 473 473 Letters and symbols taken to be numbers  
  • 474 474 Declared manager of electronic addressing  
  • 475 475 ACA may give directions to declared manager of electronic addressing  
  • 476 476 ACCC may give directions to declared manager of electronic addressing  
  • 477 477 ACCC's directions to prevail over the ACA's directions  
  • 478 478 Simplified outline  
  • 479 479 Standard terms and conditions apply unless excluded  
  • 480 480 Standard form of agreement to be publicly available  
  • 481 481 Standard form of agreement to be given to the ACA  
  • 482 482 Concurrent operation of State/Territory laws  
  • 483 483 Trade Practices Act not affected by this Part  
  • 484 484 Schedule 3  
  • 485 485 Simplified outline  
  • 486 486 When inquiry must be held  
  • 487 487 When inquiry may be held  
  • 488 488 Informing the public about an inquiry  
  • 489 489 Discussion paper  
  • 490 490 Written submissions and protection from civil actions  
  • 491 491 Hearings  
  • 492 492 Hearing to be in public except in exceptional cases  
  • 493 493 Confidential material not to be published  
  • 494 494 Direction about private hearings  
  • 495 495 Reports on inquiries  
  • 496 496 When inquiry must be held  
  • 497 497 When inquiry may be held  
  • 498 498 Informing the public about an inquiry  
  • 499 499 Discussion paper  
  • 500 500 Written submissions and protection from civil actions  
  • 501 501 Hearings  
  • 502 502 Hearing to be in public except in exceptional cases  
  • 503 503 Confidential material not to be published  
  • 504 504 Direction about private hearings  
  • 505 505 Reports on inquiries  
  • 506 506 ACCC's other powers not limited  
  • 507 507 Simplified outline  
  • 508 508 Matters to which this Part applies  
  • 509 509 Complaints to the ACA  
  • 510 510 Investigations by the ACA  
  • 511 511 Preliminary inquiries  
  • 512 512 Conduct of investigations  
  • 513 513 Complainant and certain other persons to be informed of various matters  
  • 514 514 Reference of matters to Ombudsman or other responsible person  
  • 515 515 Reference of matters to the ACCC  
  • 516 516 Reports on investigations  
  • 517 517 Publication of reports  
  • 518 518 Person adversely affected by report to be given opportunity to comment  
  • 519 519 Protection from civil actions  
  • 520 520 Simplified outline  
  • 521 521 The ACA may obtain information and documents from carriers and service providers  
  • 522 522 The ACA may obtain information and documents from other persons  
  • 523 523 Copying documents-reasonable compensation  
  • 524 524 Self-incrimination  
  • 525 525 Giving false or misleading information or evidence  
  • 526 526 Provision of false or misleading documents  
  • 527 527 Copies of documents  
  • 528 528 ACA may retain documents  
  • 529 529 ACA may make record-keeping rules  
  • 530 530 Compliance with record-keeping rules  
  • 531 531 Incorrect records  
  • 532 532 Simplified outline  
  • 533 533 Inspectors  
  • 534 534 Identity cards  
  • 535 535 Magistrate may issue warrant  
  • 536 536 Reasonable grounds for issuing warrant etc.  
  • 537 537 Contents of warrant  
  • 538 538 Warrants may be issued by telephone etc.  
  • 539 539 Provisions relating to issue of warrant by telephone etc.  
  • 540 540 Proceedings involving warrant issued by telephone etc.  
  • 541 541 When is a thing connected with an offence?  
  • 542 542 Offence-related searches and seizures  
  • 543 543 Production of identity card etc.  
  • 544 544 Evidence of commission of other offences  
  • 545 545 Emergency entry, search and seizure  
  • 546 546 Retention of things seized  
  • 547 547 Searches to monitor compliance with Part 21  
  • 548 548 General powers of inspectors  
  • 549 549 Power to require information etc.  
  • 550 550 Retention of documents  
  • 551 551 Court may order forfeiture  
  • 552 552 Forfeited goods may be sold  
  • 553 553 Offences that are going to be committed  
  • 554 554 Simplified outline  
  • 555 555 Decisions that may be subject to reconsideration by the ACA  
  • 556 556 Deadlines for reaching certain decisions  
  • 557 557 Statements to accompany notification of decisions  
  • 558 558 Applications for reconsideration of decisions  
  • 559 559 Reconsideration by the ACA  
  • 560 560 Deadlines for reconsiderations  
  • 561 561 Statements to accompany notification of decisions on reconsideration  
  • 562 562 Review by the Administrative Appeals Tribunal  
  • 563 563 Simplified outline  
  • 564 564 Injunctions  
  • 565 565 Interim injunctions  
  • 566 566 Discharge etc. of injunctions  
  • 567 567 Certain limits on granting injunctions not to apply  
  • 568 568 Other powers of the court unaffected  
  • 569 569 Simplified outline  
  • 570 570 Pecuniary penalties for contravention of civil penalty provisions  
  • 571 571 Civil action for recovery of pecuniary penalties  
  • 572 572 Criminal proceedings not to be brought for contravention of civil penalty provisions  
  • 573 573 Simplified outline  
  • 574 574 Proceedings under this Act  
  • 575 575 Liability of corporations  
  • 576 576 Liability of persons other than corporations  
  • 577 577 Simplified outline  
  • 578 578 False or misleading statements  
  • 579 579 Simplified outline  
  • 580 580 ACA must have regard to conventions  
  • 581 581 Power to give directions to carriers and service providers  
  • 582 582 Simplified outline  
  • 583 583 Penalties for certain continuing offences  
  • 584 584 Procedure relating to certain continuing offences  
  • 585 585 Treatment of partnerships  
  • 586 586 Giving of documents to partnerships  
  • 587 587 Nomination of address for service of documents  
  • 588 588 Service of summons or process on foreign corporations-criminal proceedings  
  • 589 589 Instruments under this Act may provide for matters by reference to other instruments  
  • 590 590 Arbitration-acquisition of property  
  • 591 591 Compensation-constitutional safety net  
  • 592 592 Act not to affect performance of State or Territory functions  
  • 593 593 Funding of consumer representation, and of research, in relation to telecommunications  
  • 594 594 Regulations  

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