MOTOR ACCIDENT INSURANCE ACT 1994 - SECT 51
Obligation to provide rehabilitation services
MOTOR ACCIDENT INSURANCE ACT 1994 - SECT 51
Obligation to provide rehabilitation services
51 Obligation to provide rehabilitation services
(1) An insurer may make rehabilitation services available to a claimant on the
insurer’s own initiative or at the claimant’s request.
(2) An insurer
that makes rehabilitation services available to a claimant before admitting or
denying liability on the claim must not be taken, for that reason, to have
admitted liability.
(3) Once liability has been admitted on a claim, or the
insurer has agreed to fund rehabilitation services without making an admission
of liability, the insurer must, at the claimant’s request, ensure that
reasonable and appropriate rehabilitation services are made available to the
claimant.
(3A) However, the insurer is not required to make rehabilitation
services available to the claimant in relation to the claimant’s treatment,
care and support needs as a result of the claimant’s injury if—
(a) the
claimant is, when the needs arise, a participant in the injury insurance
scheme in relation to a serious personal injury resulting from the motor
vehicle accident the subject of the claim; or
(b) the needs arise after an
amount is paid to the claimant, or a person acting for the claimant, under the
National Injury Act , section 44 (3) (a) in relation to a personal injury
resulting from the motor vehicle accident the subject of the claim.
(3B)
Subsection (3A) applies—
(a) whether or not the injury the subject of the
claim is a serious personal injury; and
(b) whether or not the treatment,
care and support needs are an approved service for the claimant under the
National Injury Act ; and
(c) whether or not the insurance agency must, under
that Act, make a payment in relation to the treatment, care and support needs;
and
(d) whether or not the treatment, care and support is provided without
charge.
(4) If the insurer intends to ask the court to take the cost of
rehabilitation services into account in the assessment of damages, the insurer
must, before providing the rehabilitation services, give the claimant a
written estimate of the cost of the rehabilitation services and a statement
explaining how, and to what extent, the assessment of damages is likely to be
affected by the provision of the rehabilitation services.
(5) The claimant
may, if not satisfied that the rehabilitation services made available under
this section are reasonable and appropriate—
(a) apply to the commission to
appoint a mediator to help resolve the questions between the claimant and the
insurer; or
(b) apply to the court to decide what rehabilitation services
are, in the circumstances of the case, reasonable and appropriate.
(5A) An
application for appointment of a mediator under subsection (5) (a) must—
(a)
be made in writing; and
(b) give details of any attempts made by the
applicant to resolve the matter in dispute.
(5B) The fees and expenses of a
mediator appointed under subsection (5) (a) are to be paid as agreed between
the parties or, in the absence of agreement, by the parties in equal
proportions.
(5C) An application may be made to the court under subsection
(5) (b) whether or not there has been an earlier attempt to resolve the
questions between the claimant and the insurer by mediation.
(5D) On an
application under subsection (5) (b) , the court may decide what
rehabilitation services are, in the circumstances of the case, reasonable and
appropriate and make consequential orders and directions.
(6) The insurer
must bear (or reimburse) the cost of providing rehabilitation services under
this section unless the insurer’s liability is reduced—
(a) by agreement
with the claimant; or
(b) by order of the court under subsection (8) .
(7)
The insurer may, if of the opinion that the cost of rehabilitation services is
unreasonable—
(a) apply to the commission to appoint a mediator to help
resolve the questions between the claimant and the insurer; or
(b) apply to
the court to decide what rehabilitation services are, in the circumstances of
the case, reasonable and appropriate or to decide to what extent the insurer
should contribute to the cost of rehabilitation services.
(7A) An application
for appointment of a mediator under subsection (7) (a) must—
(a) be made in
writing; and
(b) give details of any attempts made by the applicant to
resolve the matter in dispute.
(7B) The fees and expenses of a mediator
appointed under subsection (7) (a) are to be paid as agreed between the
parties or, in the absence of agreement, by the parties in equal proportions.
(7C) An application may be made to the court under subsection (7) (b) whether
or not there has been an earlier attempt to resolve the questions between the
insurer and the claimant by mediation.
(8) On an application under subsection
(7) (b) , the court may decide the questions raised on the application and
make consequential orders and directions.
(9) The cost to the insurer of
providing rehabilitation services under this section is to be taken into
account in the assessment of damages on the claim if (and only if) the insurer
gave a statement to the claimant, as required under subsection (4) ,
explaining how and to what extent the assessment of damages was likely to be
affected by the provision of the rehabilitation services.
(9A) If the cost of
rehabilitation services is to be taken into account in the assessment of
damages, the cost is taken into account as follows—
(a) the claimant’s
damages are first assessed (without reduction for contributory negligence) on
the assumption that the claimant has incurred the cost of the rehabilitation
services as a result of the injury suffered in the accident;
(b) any
reduction to be made on account of contributory negligence is then made;
(c)
the total cost of rehabilitation services is then set-off against the amount
assessed.
Example—
Suppose that responsibility for a motor vehicle
accident is apportioned equally between the claimant and the insurer. Damages
(exclusive of the cost of rehabilitation) before apportionment are fixed at
$20,000. The insurer has spent $5,000 on rehabilitation services. In this
case, the claimant’s damages will be assessed under paragraph (a) at $25,000
(that is, as if the claimant had incurred the $5,000 rehabilitation expense)
and reduced to $12,500 under paragraph (b) , and the $5,000 spent by the
insurer on rehabilitation will be set off against this amount, resulting in a
final award of $7,500.
(10) An insurer who is induced by a claimant’s
fraud to provide rehabilitation services for the claimant may recover the cost
to the insurer of providing the services, as a debt, from the claimant.