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BETTING CONTROL REGULATIONS 1978 - REG 92

BETTING CONTROL REGULATIONS 1978 - REG 92

92 .         Correction of errors and omissions and the giving of certain refunds

        (1)         If a ticket has been issued by an on‑course totalisator or a local on‑course totalisator and there is recorded on the ticket in respect of a race meeting or (where applicable) a sporting event either an incorrect date or incorrect designation of the race meeting or sporting event, or if either of those particulars is omitted, the relevant totalisator may, if satisfied that the record or omission is an error and that it is manifest that the ticket was issued and intended to apply to a particular bet, treat the ticket in the manner apparently intended by the investor and the bet is to be taken to have been made accordingly.

        (2)         Subject to this regulation, the person to whom a ticket is issued by an on‑course totalisator or a local on‑course totalisator may cancel that ticket —

            (a)         more than 30 minutes prior to the advertised starting time for the race or sporting event, for any reason; or

            (b)         within 30 minutes prior to the advertised starting time for the race or sporting event, if the cancellation is —

                  (i)         requested within 2 minutes of the ticket being issued or the closing sell time, whichever occurs first; and

                  (ii)         to correct an error or omission.

        (3)         Despite subregulation (2), on days designated as “major race days” by the Commission, a person who has made a bet in person with or through an on‑course totalisator or a local on‑course totalisator may cancel the bet prior to the close of betting on the race to which the bet relates, and receive a refund of the bet if the amount of the bet was less than $200.

        (4)         If the bet in respect of which a ticket was issued is one which cannot be recorded on a totalisator, or is one for which notices exhibited by RWWA or the racing club (as required) at the relevant totalisator at the time the ticket is issued are not in accordance with these regulations, the person to whom the ticket belongs is entitled to a refund of the amount shown on the ticket.

        (4a)         Where a ticket is issued as a result of a wager being made, but the person does not have sufficient funds to pay for that wager, that ticket may be cancelled immediately by RWWA or the racing club authorised to operate the totalisator.

        (4b)         In exceptional circumstances, including equipment failure or where a ticket is misread electronically, RWWA, or the racing club authorised to operate the totalisator, may cancel a ticket at any time before the declaration of dividends.

        (5)         Unless subregulation (1) applies, where a ticket is incomplete as to any of the particulars required to be shown on the ticket, or if —

            (a)         in the case of an on‑course totalisator, any of those particulars are in the opinion of RWWA ambiguous; or

            (b)         in the case of a local on‑course totalisator, any of those particulars are ambiguous,

                the person to whom the ticket belongs is entitled only to a refund of the amount shown on the ticket.

        (6)         When a ticket is presented for the payment of a dividend or refund or for the purpose of correcting an alleged error, if the ticket has been altered, mutilated or defaced, the relevant totalisator may reject the ticket and the person to whom the ticket belongs is not entitled to any dividend or refund in relation to that ticket.

        [Regulation 92 inserted: Gazette 21 Jul 2006 p. 2683‑4; amended: Gazette 10 Oct 2006 p. 4392.]