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BUILDING SERVICES (COMPLAINT RESOLUTION AND ADMINISTRATION) ACT 2011

Table of Provisions

PART 1 -- Preliminary  

  • 1 Short title
  •  
  • 2 Commencement
  •  
  • 3 Terms used
  •  
  • 4 Crown bound

PART 2 -- Complaints and conciliation

Division 1 -- Complaints about the carrying out of regulated building services or home building work contract matters  

  • 5 Making complaint about building service or home building work contract matter
  •  
  • 6 Time limit for complaint
  •  
  • 7 Preliminary decision by Building Commissioner
  •  
  • 8 Further information and verification
  •  
  • 9 Investigation
  •  
  • 10 Report on complaint
  •  
  • 11 Action after report
  •  
  • 12 Building Commissioner not party to proceeding before State Administrative Tribunal
  •  
  • 13 Withdrawal of complaint

Division 2 -- Complaints about disciplinary matters  

  • 14 Application of this Division
  •  
  • 15 Making complaint about disciplinary matter
  •  
  • 16 Preliminary decision by Building Commissioner
  •  
  • 17 Building Commissioner may deal with matter as if it were subject of disciplinary complaint
  •  
  • 18 Further information and verification
  •  
  • 19 Action in respect of accepted disciplinary complaint
  •  
  • 20 Report on complaint
  •  
  • 21 Action after report
  •  
  • 22 Withdrawal of complaint

Division 3 -- Conciliation  

  • 23 Role of conciliator
  •  
  • 24 Parties to conciliation proceeding
  •  
  • 25 Attendance at conciliation proceeding
  •  
  • 26 Representation at conciliation proceeding
  •  
  • 27 Building Commissioner may make orders to give effect to agreement
  •  
  • 28 Evidence of certain things inadmissible
  •  
  • 29 Action if conciliation fails

PART 3 -- Orders

Division 1 -- Interim Orders  

  • 30 Interim building service order
  •  
  • 31 Interim disciplinary order
  •  
  • 32 Effect of interim order
  •  
  • 33 Revocation or variation of interim order
  •  
  • 34 Jurisdiction of State Administrative Tribunal
  •  
  • 35 Publication of interim order

Division 2 -- Building remedy orders  

  • 36 Building remedy order
  •  
  • 37 Building remedy order by Building Commissioner
  •  
  • 38 How State Administrative Tribunal may deal with building service complaint
  •  
  • 39 Order for payment before building remedy order
  •  
  • 40 Building remedy order does not prevent disciplinary action

Division 3 -- HBWC remedy orders  

  • 41 HBWC remedy orders
  •  
  • 42 HBWC remedy order by Building Commissioner
  •  
  • 43 How State Administrative Tribunal may deal with HBWC complaint
  •  
  • 44 Order for payment before HBWC remedy order
  •  
  • 45 HBWC remedy order does not prevent disciplinary action

Division 4 -- Procedure, costs and enforcement of orders  

  • 46 Procedure of Building Commissioner
  •  
  • 47 Provision of information and documents to Building Commissioner
  •  
  • 48 Joining of parties in HBWC complaint about unconscionable, harsh or oppressive conduct or contract
  •  
  • 49 Costs and expenses
  •  
  • 50 Enforcement of order requiring payment of money
  •  
  • 51 Failure to comply with order to do work, new order
  •  
  • 52 Enforcement of order other than monetary order or order to do work
  •  
  • 53 Failure to comply with order, offence
  •  
  • 54 Avoidance of concurrent proceedings
  •  
  • 55 Transfer of proceeding
  •  
  • 56 Effect on other remedies

Division 5 -- Review  

  • 57 Review by State Administrative Tribunal of orders given by Building Commissioner
  •  
  • 58 State Administrative Tribunal internal review

PART 4 -- Inspections and investigations

Division 1 -- Preliminary  

  • 59 Terms used

Division 2 -- Authorised persons  

  • 60 Authorised persons
  •  
  • 61 Identity cards
  •  
  • 62 Production or display of identity card
  •  
  • 63 Limitation on powers of authorised person

Division 3 -- Inspections  

  • 64 Compliance inspections
  •  
  • 65 General inspections

Division 4 -- Powers in relation to inspections and investigations  

  • 66 Entry powers
  •  
  • 67 Powers after entry for compliance purposes or investigation
  •  
  • 68 Obtaining information and documents
  •  
  • 69 Use of force and assistance
  •  
  • 70 Obstruction
  •  
  • 71 Directions generally

Division 5 -- Entry warrants  

  • 72 Warrant to enter place
  •  
  • 73 Issue of warrant
  •  
  • 74 Effect of entry warrant
  •  
  • 75 Execution of warrant

PART 5 -- Remedying dangerous and other situations  

  • 76 Terms used
  •  
  • 77 Dangerous situation, emergency remedial measures
  •  
  • 78 Restricting access to dangerous situations
  •  
  • 79 Recovering costs
  •  
  • 80 Remediation notice
  •  
  • 81 Building Commissioner may approve earlier or immediate compliance with remediation notice
  •  
  • 82 Contravention of remediation notice, action by authorised person
  •  
  • 83 Review by Building Commissioner
  •  
  • 84 Review by State Administrative Tribunal

PART 6 -- Administration  

  • 85 Building Commissioner
  •  
  • 86 Functions
  •  
  • 87 Powers
  •  
  • 88 Warning about unsatisfactory or dangerous services
  •  
  • 89 Committees
  •  
  • 90 Disclosure of material personal interest
  •  
  • 91 Delegation

PART 7 -- Financial provisions

Division 1 -- Building Services Account  

  • 92 Building Services Account

Division 2 -- Building services levy  

  • 93 Terms used
  •  
  • 94 Building services levy may be prescribed

PART 8 -- Codes and standards  

  • 95 Terms used
  •  
  • 96 Building Commissioner may develop and issue building service codes and standards
  •  
  • 97 Codes and standards may refer to published documents

PART 9 -- General provisions  

  • 98 Incriminating information
  •  
  • 99 Legal professional privilege
  •  
  • 100 Protection from liability
  •  
  • 101 Exchange of information
  •  
  • 102 Protection for compliance with Act
  •  
  • 103 Confidentiality
  •  
  • 104 False or misleading information
  •  
  • 105 Liability of officers for offence by body corporate
  •  
  • 106 Prosecutions
  •  
  • 107 Service of documents
  •  
  • 108 Evidentiary matters
  •  
  • 109 Regulations
  •  
  • 110 Forms
  •  
  • 111 Review of Act

PART 10 -- Consequential amendments and transitional provisions

Division 3 -- Transitional and savings provisions  

  • 132 Terms used
  •  
  • 133 Transfer of jurisdiction
  •  
  • 134 Current proceedings continued
  •  
  • 135 Decisions and actions of former Tribunal
  •  
  • 136 Construction of written laws and other instruments
  •  
  • 137 Construction Contracts Act 2004 amendments, transitional provisions
  •  
  • 138 Regulations for transitional matters
  •   Other notes Defined terms

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