AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 (NO. 21 OF 2012) - SECT 113 Making a complaint
AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 (NO. 21 OF 2012) - SECT 113
Making a complaint(1) Any person may complain to the Director about any matter which the Director has power to refer to conciliation under section 114.
(2) A person may complain to the Director in writing.
(3) The Director may ask a person who has made a complaint to give more information about the complaint within the time fixed by the Director.
(4) A person who has made a complaint must give his or her name to the Director and such other information relating to his or her identity as the Director may require.