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AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 (NO. 21 OF 2012)

Table of Provisions

  • 1 Purposes  
  • 2 Commencement  
  • 3 Definitions  
  • 4 Crown bound  
  • 5 Extra-territorial application of this Act  

PART 2.1--DEFINITIONS

  • 6 Definitions  

PART 2.2--APPLICATION OF AUSTRALIAN CONSUMER LAW

PART 2.3--REFERENCES TO AUSTRALIAN CONSUMER LAW

PART 2.4--APPLICATION OF AUSTRALIAN CONSUMER LAW TO CROWN

PART 2.5--MISCELLANEOUS

  • 20 Conferral of functions and powers on certain bodies  
  • 21 No doubling-up of liabilities  

PART 3.1--IMPLIED CONDITIONS AND WARRANTIES IN CERTAIN CONTRACTS OF SUPPLY

Division 1--Supply of goods or services

Division 2--General

PART 3.2--FRUSTRATED CONTRACTS

Division 1--Introductory

  • 35 Contracts to which this Part applies  

Division 2--Consequences of frustrated contract

  • 36 Adjustment of amounts paid or payable to parties to discharged contracts  
  • 37 Court may allow amounts paid or payable to be recovered or paid  
  • 38 Parties to pay an amount for valuable benefits obtained  
  • 39 Calculation of expenses incurred  
  • 40 Circumstances in which amounts payable under contract of insurance excluded  

Division 3--General

  • 41 Circumstances in which contract provisions continue to have effect despite frustration  
  • 42 Performed part of contract not frustrated  
  • 43 Nature of action  
  • 44 Limitation period  

PART 4.1--DEBT COLLECTION

PART 4.2--DISPOSAL OF UNCOLLECTED GOODS

Division 1--Preliminary

  • 54 Uncollected goods  
  • 55 Relevant charge  
  • 56 Application  
  • 57 Common law  

Division 2--Disposal of Uncollected Goods

  • 58 Receiver may dispose of uncollected goods  
  • 59 Payment of relevant charge  
  • 60 Low value uncollected goods  
  • 61 Medium value uncollected goods  
  • 62 High value uncollected goods  
  • 63 Additional requirement for disposal of motor vehicles  
  • 64 Details of registered operator  
  • 65 Perishable goods  
  • 66 Form of notices under this Division  
  • 67 Giving notice  

Division 3--Applications to court, court order and related provisions

  • 68 Application to court for disposal order  
  • 69 Other applications to court  
  • 70 Court orders  
  • 71 Payment of relevant charge  
  • 72 Effect of other proceeding  

Division 4--Miscellaneous

PART 4.3--FAIR REPORTING

  • 78 Correction of errors  
  • 79 Consumer may apply to Magistrates' Court where agent fails to correct information etc.  
  • 80 Powers of Court on application  

PART 5.1--INTRODUCTION AGENTS

Division 1--Interpretation

  • 81 Meaning of introduction agent  
  • 82 Meaning of introduction service  
  • 83 Who carries on a business?  
  • 84 Introduction agency not to use sex work service premises  

Division 2--Persons who are not introduction agents

  • 85 Effect of this Division  
  • 86 Exemption for activities with a community purpose  
  • 87 Exemption for non-profit activities  
  • 88 Exemption for publishers of advertisements etc.  
  • 89 Exemption for information service providers  
  • 90 Exemption for organisers of dances etc.  
  • 91 Other exemptions  

Division 3--Persons who must not act as introduction agents

  • 92 Certain persons not to act as introduction agents  

Division 4--Permission for disqualified persons to act as introduction agents

  • 93 Disqualified person may apply for permission to act as an introduction agent  
  • 94 Permission to act as an introduction agent  
  • 95 Authority may impose conditions on permission  
  • 96 Application for review  

Division 5--Introduction agreements

  • 97 What must an introduction agreement contain?  
  • 98 Restriction on prepayments  
  • 99 Person may withdraw from agreement within 3 days without penalty  

PART 5.2--LIABILITY OF ACCOMMODATION PROVIDERS

PART 6.1--ADMINISTRATION

PART 6.2--POWERS OF DIRECTOR

Division 1--Disputes

  • 113 Making a complaint  
  • 114 Conciliation and mediation  
  • 115 Powers of the Director in relation to proceedings on behalf of consumers  
  • 116 Proceedings and costs  
  • 117 Grants of legal assistance  
  • 118 Costs and expenses relating to proceedings to which assisted person is a party  

Division 2--Show cause notices

  • 119 Show cause notice  

Division 3--Licence suspension

  • 120 Director may suspend licence  
  • 121 Effect of suspension  
  • 122 Lapsing or continuation of suspension  
  • 123 Extension of period  
  • 124 Right of review  

Division 4--Obtaining information, documents and evidence

  • 125 Power to obtain information and documents to monitor compliance  
  • 126 Power to obtain information, documents and evidence  
  • 127 Powers in relation to documents  
  • 128 Copies of seized documents  
  • 129 Retention and return of seized documents  
  • 130 Magistrates' Court may extend 3 month period  
  • 131 Complaints  
  • 132 Service of documents  
  • 133 Information sharing  

Division 5--Victorian Consumer Law Fund

  • 134 Victorian Consumer Law Fund  
  • 135 Order for payment to non-party consumers  
  • 136 Special purpose grants  
  • 137 Administration expenses  

PART 6.3--CODES OF PRACTICE

  • 138 Preparation of draft code of practice by the Director  
  • 139 Consideration of draft code of practice  
  • 140 Prescribing codes of practice  
  • 141 Offence to breach code of practice  

PART 6.4--INSPECTION POWERS

Division 1--Inspectors

Division 2--Requirements to produce information

  • 145 Inspector may seek court order  
  • 146 Inspection of documents under court order  
  • 147 Notification of execution of court order  
  • 148 Publisher required to produce information  

Division 3--Entry and search of premises with consent

  • 149 Entry and search with consent  
  • 150 Notice before entry and search  
  • 151 Acknowledgement of consent to entry and search  

Division 4--Entry and search of premises without consent

  • 152 Entry of premises open to the public  
  • 153 Emergency entry  
  • 154 Powers during emergency entry  
  • 155 Entry without consent or warrant  
  • 156 Use or seizure of electronic equipment at premises  

Division 5--Entry and search of premises with warrant

  • 157 Search warrants  
  • 158 Form and content of search warrants  
  • 159 Announcement before entry  
  • 160 Details of warrant to be given to occupier  
  • 161 Seizure of things not mentioned in the warrant  

Division 6--Embargo notices

  • 162 Embargo notices  
  • 163 Monitoring compliance with embargo notices  
  • 164 Search warrants in relation to embargo notices  
  • 165 Form and content of search warrants in relation to embargo notices  

Division 7--Documents

  • 166 Copies of seized documents  
  • 167 Retention and return of seized documents or things  
  • 168 Magistrates' Court may extend 3 month period  

Division 8--Offences

  • 169 Refusal or failure to comply with requirement  
  • 170 Protection against self-incrimination  
  • 171 Offence to give false or misleading information  
  • 172 Offence to hinder or obstruct inspector  
  • 173 Offence to impersonate inspector  

Division 9--Miscellaneous

  • 174 Court may order destruction of dangerous goods  
  • 175 Taking samples  
  • 176 Entry to be reported to the Director  
  • 177 Requirement to assist inspector during entry  
  • 178 Register of exercise of powers of entry  
  • 179 Complaints  
  • 180 Service of documents  
  • 181 Confidentiality  
  • 182 What is a consumer and trader dispute?  
  • 183 What is a small claim?  
  • 184 Settlement of consumer and trader disputes or small claims  
  • 185 Additional powers of VCAT  
  • 186 Who can ask VCAT to resolve a consumer and trader dispute?  
  • 187 Exclusion of other jurisdiction  
  • 188 More appropriate forum  
  • 189 Small claim commenced in court  
  • 190 Small Claims Suspense Account  
  • 191 VCAT may hear dispute regardless of related criminal proceedings  
  • 192 VCAT may order the provision of information  

PART 8.1--GENERAL ENFORCEMENT PROVISIONS

  • 193 Prosecutions of offences  
  • 194 Who can bring proceedings for offences?  
  • 195 Contraventions by bodies corporate  
  • 196 Conduct by officers, employees or agents  

PART 8.2--REMEDIES AND LEGAL PROCEEDINGS

  • 197 Interpretation  
  • 198 Undertakings  
  • 199 Copy of undertaking  
  • 200 Register of undertakings  
  • 201 Injunctions to restrain conduct  
  • 202 Injunctions to do an act or thing  
  • 203 Interim injunctions  
  • 204 Power to rescind or vary injunctions  
  • 205 Cease trading injunctions  
  • 206 Interim cease trading injunctions  
  • 207 Power to rescind or vary cease trading injunctions  
  • 208 Undertakings as to damages and costs  
  • 209 Powers of court if requirement of Director or inspector not complied with  
  • 210 Non-punitive orders—Corrective advertising orders  
  • 211 Punitive orders—Adverse publicity orders  
  • 212 Orders to prohibit payment of money or transfer of other property  
  • 213 Defences  
  • 214 Evidence  
  • 215 Findings in proceedings to be evidence  
  • 216 Orders against persons found to have contravened this Act  
  • 217 Actions for damages  
  • 218 Awards of compensation  

PART 8.3--INFRINGEMENT NOTICES

  • 219 Power to serve a notice  

PART 8.4--SAFETY AND INFORMATION REQUIREMENTS

  • 220 Interim bans, recall notices and safety warning notices  
  • 221 Notice of ban or notice  
  • 222 Review of ban order or compulsory recall notice  

PART 8.5--ENFORCEMENT OF AUSTRALIAN CONSUMER LAW (VICTORIA)

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