Victorian Consolidated Legislation

Equal Opportunity Act 1995 - SECT 46

Exception-special manner of providing a service

46. Exception-special manner of providing a service

A person may refuse to provide a service, or set reasonable terms for the
provision of a service, to another person if the service would be required to
be provided in a special manner because of the other person's impairment or
physical features and-

   (a)  the person cannot reasonably provide the service in that manner; or

   (b)  the person can only reasonably provide the service in that manner on
        more onerous terms than the person could reasonably provide the
        service to a person without that impairment or those physical
        features.