Victorian Consolidated Legislation

Disability Act 2006 - SECT 89

Disability service provider must provide information

89. Disability service provider must provide information



(1) A disability service provider must, as soon as a person commences to use
disability services, provide the person with written information which is
relevant to the services provided by the disability service provider to that
person.

(2) For the purposes of this section, relevant information includes
information-

   (a)  about the disability services being provided to that person and any
        associated costs;

   (b)  about conditions that may apply to the disability services being
        provided to that person;

   (c)  explaining the procedures for making a complaint to the disability
        service provider and to the Disability Services Commissioner;

   (d)  setting out legal rights, entitlements and obligations under this Act;

   (e)  which the Secretary or the Senior Practitioner by notice in writing
        may require;

   (f)  required to be provided in an order made by VCAT.







(3) If a person using disability services is a resident in
a residential service, a disability service provider is not required to
provide information under this section if the information required by this
section is included in the residential statement required under section 57.

(4) This section does not limit the information that a disability
service provider can provide.

Division 2-Provisions relating to the management of money