Victorian Consolidated Legislation

Children, Youth and Families Act 2005 - SECT 59

What can performance standards provide for?

59. What can performance standards provide for?

Performance standards may be made in respect of any matter relating to the
operation of a community service including, but not limited to-

   (a)  governance;

   (b)  probity;

   (c)  information management;

   (d)  financial viability;

   (e)  client care, including cultural standards applicable to client care;

   (f)  pre-employment checks and pre-placement checks;

   (g)  service delivery and case management;

   (h)  privacy and confidentiality;

        (i)    complaints management;

   (j)  human resource management;

   (k)  compliance with this Act and the regulations.