FAIR TRADING (FURTHER AMENDMENT) BILL 2003

Victorian Bills

[Index] [Search] [Download] [Related Items] [Help]

This is a Bill, not an Act. For current law, see the Acts databases.

FAIR TRADING (FURTHER AMENDMENT) BILL 2003

PARLIAMENT OF VICTORIA Fair Trading (Further Amendment) Act 2003 Victorian Legislation and Parliamentary Documents Act No. TABLE OF PROVISIONS Clause Page PART 1--PRELIMINARY 1 1. Purposes 1 2. Commencement 2 PART 2--AMENDMENTS TO THE FAIR TRADING ACT 1999 3 3. Definitions 3 4. Address to be included in documents 3 5. Amendment to definitions in Part 2B 4 6. Assessment of unfair terms 4 7. New Division 2A inserted in Part 4 4 Division 2A--Telephone Marketing Agreements 4 67A. What is a telephone marketing agreement? 4 67B. Duty to cease telephone marketing 7 67C. Permitted hours for telephone marketing 7 67D. Purchaser must give explicit informed consent 8 67E. Requirements for a telephone marketing agreement 10 67F. Supplier must comply with requirements 12 67G. When does a telephone marketing agreement commence? 13 67H. When and how can the purchaser cancel the agreement? 13 67I. What is the effect of cancellation? 15 67J. What must the supplier do on cancellation? 15 67K. What can the supplier charge on cancellation? 16 67L. What must the purchaser do on cancellation? 17 67M. What if the telephone marketing agreement is void for lack of explicit informed consent? 17 8. What is a non-contact sales agreement? 19 9. New section 68A inserted 19 68A. Duty to cease telephone marketing for non-contact sales agreement 19 10. Section 78 repealed 20 11. Trade-in not to be sold during cooling-off period 20 12. Prohibition on payment for services during cooling-off period 20 i 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Clause Page 13. Certain provisions in agreements void 20 14. Recovery of money 20 15. Amendments to section 118 20 Victorian Legislation and Parliamentary Documents 16. Entry or search with consent 21 17. Amendment of regulation-making powers 21 18. Statute law revision 21 19. New Schedule 2 substituted 22 PART 3--AMENDMENTS TO OTHER ACTS 26 20. Amendments to the Co-operatives Act 1996 26 21. Amendments to the Credit (Administration) Act 1984 26 22. Amendments to the Electricity Industry Act 2000 27 23. Amendment to the Fair Trading (Amendment) Act 2003 29 24. Further amendments to the Fair Trading (Amendment) 29 Act 2003 25. New section 32KAB inserted in the Fair Trading 30 (Amendment) Act 2003 32KAB. Certain agreements excluded 30 26. Amendments to the Gas Industry Act 2001 30 27. Amendments to the Motor Car Traders Act 1986 33 28. Amendments to the Second-Hand Dealers and Pawnbrokers 33 Act 1989 29. Amendments to the Travel Agents Act 1986 34 ENDNOTES 35 ii 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

PARLIAMENT OF VICTORIA Initiated in Assembly 14 October 2003 As amended by Assembly 6 November 2003 Victorian Legislation and Parliamentary Documents A BILL to amend the Fair Trading Act 1999 to further regulate telephone marketing agreements and to improve the operation of that Act, to amend the Fair Trading (Amendment) Act 2003 in relation to implied conditions and warranties and to amend the Co-operatives Act 1996, the Electricity Industry Act 2000, the Gas Industry Act 2001 and other Acts and for other purposes. Fair Trading (Further Amendment) Act 2003 The Parliament of Victoria enacts as follows: PART 1--PRELIMINARY 1. Purposes The main purposes of this Act are-- (a) to amend the Fair Trading Act 1999-- 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003 1

Fair Trading (Further Amendment) Act 2003 Act No. Part 1--Preliminary s. 2 (i) to further regulate telephone marketing agreements; and Victorian Legislation and Parliamentary Documents (ii) to improve the operation of that Act; and 5 (b) to amend the Fair Trading (Amendment) Act 2003 in relation to implied conditions and warranties; and (c) to amend the Co-operatives Act 1996 to make further provision regarding the powers 10 of the Treasurer to guarantee loans to co- operatives; and (d) to amend the Electricity Industry Act 2000 and the Gas Industry Act 2001 to exclude certain contracts from the operation of 15 certain of the telephone marketing provisions of the Fair Trading Act 1999. 2. Commencement (1) This Part and sections 4, 5, 6, 16, 17, 18, 20, 21, 24, 25, 27, 28 and 29 come into operation on the 20 day after the day on which this Act receives the Royal Assent. (2) Section 23 is deemed to have come into operation on 27 May 2003. (3) Subject to sub-section (4), the remaining 25 provisions of this Act come into operation on a day or days to be proclaimed. (4) If a provision referred to in sub-section (3) does not come into operation before 31 December 2004, it comes into operation on that day. __________________ 2 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 3 PART 2--AMENDMENTS TO THE FAIR TRADING ACT 1999 Victorian Legislation and Parliamentary Documents 3. Definitions See: (1) In section 3 of the Fair Trading Act 1999 insert Act No. the following definition-- 16/1999. Reprint No. 1 5 ' "telephone marketing agreement" has the as at 9 October meaning given by section 67A;'. 2003 and amending Act (2) In section 3 of the Fair Trading Act 1999-- No. 30/2003. LawToday: (a) in the definition of "cooling-off period" after www.dms. dpc.vic. paragraph (a) insert-- gov.au 10 "(aa) in the case of a telephone marketing agreement, the period within which the purchaser is entitled under the agreement and section 67H to cancel the agreement; or"; and 15 (b) in the definition of "related contract or instrument" after "contact sales agreement" insert ", telephone marketing agreement". 4. Address to be included in documents For section 29(3) of the Fair Trading Act 1999 20 substitute-- "(3) A person, other than a person referred to in sub-section (1)(f)(ii) or (1)(f)(iii), is not required to comply with sub-section (1)(f) if the person has provided to the publisher of 25 the publication in which the document, statement or advertisement is to appear-- (a) the name of the person or the business; and (b) the full address (not being a post box) 30 of the place of business or residence of the person.". 3 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 5 5. Amendment to definitions in Part 2B In section 32U of the Fair Trading Act 1999-- Victorian Legislation and Parliamentary Documents (a) the definition of "consumer contract" is repealed; 5 (b) in the definition of "unfair term" omit "and includes a prescribed unfair term". 6. Assessment of unfair terms In section 32X(c) of the Fair Trading Act 1999, for "supplier but not the consumer" substitute 10 "consumer but not the supplier". 7. New Division 2A inserted in Part 4 After Division 2 of Part 4 of the Fair Trading Act 1999 insert-- 'Division 2A--Telephone Marketing 15 Agreements 67A. What is a telephone marketing agreement? (1) An agreement is a telephone marketing agreement if-- 20 (a) it is for the supply in trade or commerce of goods or services of a kind ordinarily used for personal, household or domestic use; and (b) the negotiations leading to the making 25 of the agreement (whether or not they are the only negotiations that precede the making of the agreement) take place between the supplier or a person acting on behalf of the supplier and the 30 purchaser over the telephone; and 4 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (c) the initial telephone call for the purpose of entering into the negotiations was made by or on behalf of the supplier; Victorian Legislation and Parliamentary Documents and 5 (d) the total consideration payable by the purchaser under the agreement-- (i) is not ascertainable at the time of making the agreement; or (ii) is ascertainable at the time of 10 making the agreement and exceeds $50. (2) Despite sub-section (1)(c), an agreement is not a telephone marketing agreement if-- (a) the purchaser invited the supplier or a 15 person acting on behalf of the supplier to make that initial telephone call (including by a prior written consent of the purchaser for the supplier or a person acting on behalf of the supplier 20 to telephone the purchaser for the purpose of entering into a telephone marketing agreement); or (b) after that initial telephone call, the purchaser telephoned the supplier or a 25 person acting on behalf of the supplier to continue the negotiations; or (c) after that initial telephone call, the negotiations were continued in the physical presence of the purchaser or a 30 person acting on behalf of the purchaser and the supplier or a person acting on behalf of the supplier. 5 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (3) If-- (a) 2 or more agreements relate Victorian Legislation and Parliamentary Documents substantially to the same transaction; and 5 (b) the transaction could have been effected by a single agreement which would have constituted a telephone marketing agreement-- then-- 10 (c) each of the agreements that would not, if it stood alone, constitute a telephone marketing agreement becomes a telephone marketing agreement; and (d) for the purpose of ascertaining the 15 cooling-off period in relation to each of the agreements, each agreement is deemed to have been made when the last of the agreements was made. (4) If it is alleged in any proceeding in respect of 20 a matter arising under this Act that an agreement is a telephone marketing agreement, it is presumed, unless the contrary intention is established, that the agreement is a telephone marketing 25 agreement. (5) Despite sub-section (1), the following are not telephone marketing agreements-- (a) an agreement solely for the provision of credit; 30 (b) a contract of guarantee; (c) a mortgage; 6 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (d) an agreement for the connection of premises to water, sewerage or a telephone service (other than a mobile Victorian Legislation and Parliamentary Documents telephone service) unless, as a result of 5 the agreement, responsibility for the supply of that service is transferred from one supplier to another supplier. 67B. Duty to cease telephone marketing A supplier or a person acting on behalf of a 10 supplier who is carrying on negotiations on the telephone which may lead to a telephone marketing agreement or for an incidental or related purpose must-- (a) cease those negotiations immediately 15 on the request of the person with whom the negotiations are being conducted; and (b) refrain from contacting that person for 30 days for the purpose of negotiations 20 which may lead to a telephone marketing agreement with that supplier. Penalty: 60 penalty units, in the case of a natural person. 120 penalty units, in the case of a 25 body corporate. 67C. Permitted hours for telephone marketing A supplier or a person acting on behalf of a supplier must not contact a person for the purpose of negotiations which may lead to a 30 telephone marketing agreement or for an incidental or related purpose-- (a) at any time on a public holiday; or 7 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (b) on a Saturday or a Sunday-- (i) between midnight and 9.00 am; or Victorian Legislation and Parliamentary Documents (ii) between 5.00 pm and midnight; or (c) on any other day-- 5 (i) between midnight and 9.00 am; or (ii) between 8.00 pm and midnight. Penalty: 120 penalty units, in the case of a natural person. 240 penalty units, in the case of a 10 body corporate. 67D. Purchaser must give explicit informed consent (1) A telephone marketing agreement is void unless the purchaser has, prior to the 15 telephone marketing agreement being made, given explicit informed consent to the supplier or a person acting on behalf of the supplier. Note: Section 67M sets out the consequences 20 flowing from a purported telephone marketing agreement being void. (2) If a telephone marketing agreement is void under sub-section (1) any related contract or instrument is also void. 25 (3) Sub-section (2) does not affect the operation of the Consumer Credit (Victoria) Code in its application to a tied loan contract as defined in that Code. (4) For the purposes of this section, "explicit 30 informed consent" in relation to a telephone marketing agreement means the consent to make the agreement-- 8 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (a) must be given by the purchaser directly to the supplier or a person acting on behalf of the supplier-- Victorian Legislation and Parliamentary Documents (i) in writing signed by the purchaser; 5 or (ii) orally; and (b) if given orally, must be recorded in accordance with sub-section (5); and (c) must be given only after the supplier or 10 a person acting on behalf of the supplier has, clearly, fully and adequately disclosed all matters relevant to the consent of the purchaser, including each specific purpose or use 15 of the consent. (5) For the purposes of sub-section (4)(b), the supplier or a person acting on behalf of the supplier must record the consent-- (a) in writing; or 20 (b) with the prior consent of the purchaser, by means of a recording device. (6) The supplier or a person acting on behalf of a supplier must not record (otherwise than in writing) the purchaser's consent to make a 25 telephone marketing agreement, unless the purchaser has given his or her prior consent to the recording. Penalty: 60 penalty units, in the case of a natural person. 30 120 penalty units, in the case of a body corporate. 9 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (7) The supplier must keep the record of the purchaser's explicit informed consent for 12 months. Victorian Legislation and Parliamentary Documents Penalty: 60 penalty units, in the case of a 5 natural person. 120 penalty units, in the case of a body corporate. (8) The supplier or a person acting on behalf of the supplier must not enter, or purport to 10 enter, into a telephone marketing agreement unless that supplier or person has, during the telephone negotiations which led to the agreement or purported agreement, advised the purchaser of the right to cancel the 15 agreement within the cooling-off period applying to that agreement. Penalty: 120 penalty units, in the case of a natural person. 240 penalty units, in the case of a 20 body corporate. 67E. Requirements for a telephone marketing agreement (1) Within 5 days after making the telephone marketing agreement or any longer period 25 agreed by the parties, the supplier must serve on the purchaser-- (a) a document evidencing the agreement (the "agreement document"); and (b) a notice completed in accordance with 30 Part 2 of Schedule 2 which may be used by the purchaser to cancel the agreement. 10 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (2) The agreement document and notice referred to in sub-section (1) may be served on the purchaser-- Victorian Legislation and Parliamentary Documents (a) personally; or 5 (b) by post; or (c) with the consent of the purchaser, by electronic communication. (3) The following requirements must be complied with in relation to a telephone 10 marketing agreement-- (a) the agreement document must set out in full all the terms of the agreement, including-- (i) the total consideration to be paid 15 or provided by the purchaser under the agreement or, if the total consideration is not ascertainable at the time the agreement is made, the manner in which it is to be 20 calculated; (ii) any postal or delivery charges to be paid by the purchaser; (b) the agreement document must-- (i) include on its front page a notice 25 which must, in accordance with Part 1 of Schedule 2, advise the purchaser of the right to cancel the agreement; and (ii) set out in full the name and 30 business address (not being a post box) of the supplier; and (iii) be printed clearly or typewritten (apart from any amendments to the printed or typewritten form 11 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 which may be handwritten) and otherwise must comply with section 163; and Victorian Legislation and Parliamentary Documents (c) any amendments to the agreement must 5 be signed by both parties to the agreement. (4) The information required under sub- sections (3)(a)(i) and (3)(a)(ii), (3)(b)(i) and (3)(b)(ii) must be conspicuous and prominent 10 in the agreement document or notice (as the case may be). (5) The Director may approve an agreement or class of agreements or an agreement document or class of agreement documents 15 which do not comply with the requirements of sub-section (1)(b), (3) or (4) if the Director is satisfied that the agreements or agreement documents provide a level of disclosure substantially equivalent to the 20 requirements of that provision. (6) An agreement or agreement document approved, or in a class approved, under sub- section (5) is not required to comply with sub-section (1)(b), (3) or (4). 25 67F. Supplier must comply with requirements (1) If section 67E is not complied with in relation to a telephone marketing agreement, the supplier under the agreement and any person entering into the agreement on behalf 30 of the supplier are each guilty of an offence and liable to a penalty of not more than-- (a) 120 penalty units, in the case of a natural person; or (b) 240 penalty units, in the case of a body 35 corporate. 12 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (2) The supplier under a telephone marketing agreement cannot enforce the agreement against the purchaser if the supplier or a Victorian Legislation and Parliamentary Documents person entering into the agreement on behalf 5 of the supplier fails to comply with section 67E. 67G. When does a telephone marketing agreement commence? (1) Subject to this Division, a telephone 10 marketing agreement commences on the day it is made. (2) A telephone marketing agreement is made on the day that the purchaser gives explicit informed consent to make the agreement 15 under section 67D. 67H. When and how can the purchaser cancel the agreement? (1) Subject to sub-section (2), a purchaser under a telephone marketing agreement may cancel 20 that agreement by giving notice of cancellation to the supplier or a person acting on behalf of the supplier within 10 days from and including the day on which the purchaser receives the agreement document and the 25 notice completed in accordance with Part 2 of Schedule 2 or within such longer period as the agreement may provide. (2) In relation to a telephone marketing agreement for the supply of raffle or other 30 lottery tickets, the right of the purchaser to cancel the agreement under sub-section (1) does not apply on or after the date of the drawing of the raffle or other lottery. (3) Despite sub-section (1), the purchaser under 35 the telephone marketing agreement may cancel the agreement by giving notice of 13 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 cancellation to the supplier within 6 months from the day on which the agreement was made if the supplier or a person acting on Victorian Legislation and Parliamentary Documents behalf of the supplier does not comply with 5 section 67E(1) or 67E(3)(b)(i). (4) A notice of cancellation may be given in the form of the notice in Part 2 of Schedule 2. (5) Sub-section (4) does not apply to an agreement or agreement document approved 10 or in a class approved under section 67E(5) if the Director approves a different method of notice of cancellation in the case of that agreement or document. (6) A notice of cancellation under this section 15 may be given-- (a) if a form of notice of cancellation accompanied the agreement document-- (i) by leaving it at or posting it to the 20 business address of the supplier or other address of the supplier shown on that form; or (ii) by faxing it to the facsimile number of the supplier shown on 25 that form; or (b) if the form of notice of cancellation does not accompany the agreement document, by leaving it at or posting it to the last known place of business of 30 the supplier; or (c) by telephoning the supplier or the person acting on behalf of the supplier with whom the negotiations were conducted. 14 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (7) In this section, "raffle", "lottery" and "ticket" have the same meanings as in section 3 of the Gaming No. 2 Act 1997. Victorian Legislation and Parliamentary Documents 67I. What is the effect of cancellation? 5 (1) If a telephone marketing agreement is cancelled during the cooling-off period, the agreement is deemed to have been rescinded by mutual consent. (2) If a telephone marketing agreement is 10 cancelled during the cooling-off period, any related contract or instrument is void. (3) Sub-section (2) does not affect the operation of the Consumer Credit (Victoria) Code in its application to a tied loan contract as defined 15 in that Code. 67J. What must the supplier do on cancellation? (1) If a telephone marketing agreement is cancelled within the cooling-off period, the 20 supplier must immediately repay to the purchaser any money paid by the purchaser under the agreement or a related contract or instrument. (2) If a telephone marketing agreement is 25 cancelled within the cooling-off period, the supplier must return to the purchaser any goods taken as a trade-in under or in respect of the agreement. (3) The goods must be returned within 10 days 30 after the supplier receives the notice of cancellation of the agreement. 15 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (4) The goods must be returned in a condition substantially as good as when the goods were taken. Victorian Legislation and Parliamentary Documents (5) If the supplier has disposed of the goods 5 taken as a trade-in under or in respect of the agreement before the cancellation of the agreement, the supplier must pay to the purchaser the reasonable cost of replacing the goods. 10 67K. What can the supplier charge on cancellation? (1) The supplier under a telephone marketing agreement may make a reasonable charge for any goods which the purchaser is unable to 15 return on cancellation of the agreement under this Division. (2) If a telephone marketing agreement is cancelled under this Division, a supplier is not entitled to charge for services provided 20 under the agreement before it is cancelled, except in accordance with this section. (3) If a purchaser cancels a telephone marketing agreement under this Division, the supplier may apply to the Tribunal for an order that 25 the purchaser must pay to the supplier a reasonable amount (to be determined by the Tribunal) for services provided under the agreement before it was cancelled. (4) The Tribunal must not make an order under 30 sub-section (3) unless the Tribunal is satisfied that the supplier or a person acting on behalf of the supplier has not contravened this Act in relation to the telephone marketing agreement. 16 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (5) The supplier may deduct an amount payable by a purchaser under this section from any money required to be paid to the purchaser Victorian Legislation and Parliamentary Documents under section 67J. 5 67L. What must the purchaser do on cancellation? (1) If the purchaser under a telephone marketing agreement for the supply of goods cancels the agreement during the cooling-off period, 10 the purchaser must immediately-- (a) return the goods to the supplier; or (b) notify the supplier of the place where the supplier may collect the goods. (2) If a purchaser gives a notice to a supplier 15 under sub-section (1) and the supplier does not collect the goods within 30 days after the cancellation of the agreement, the goods become the property of the purchaser free of any other right or interest. 20 (3) If the purchaser under a telephone marketing agreement fails to take reasonable care of goods which are returned to a supplier or collected by a supplier under this section, the purchaser is liable to pay compensation to 25 the supplier for any damage to or depreciation in the value of the goods. 67M. What if the telephone marketing agreement is void for lack of explicit informed consent? 30 (1) If a telephone marketing agreement and any related contract or instrument ("the purported agreement") are void under section 67D-- 17 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 7 (a) the supplier must repay to the purchaser any money paid by the purchaser under the purported agreement; and Victorian Legislation and Parliamentary Documents Note: Section 67D(3) operates to ensure that 5 section 67D(2) does not affect the operation of the Consumer Credit (Victoria) Code in its application to a tied loan contract as defined in that Code. 10 (b) the supplier must return to the purchaser any goods taken as a trade-in under or in respect of the purported agreement; and (c) the goods must be returned in a 15 condition substantially as good as when the goods were taken; and (d) if the supplier has disposed of the goods taken as a trade-in under or in respect of the purported agreement, the 20 supplier must pay to the purchaser the reasonable cost of replacing the goods; and (e) the supplier under the purported agreement may apply to the Tribunal 25 for an order that-- (i) the purchaser must return goods provided to the purchaser by the supplier under the purported agreement; 30 (ii) the purchaser must pay to the supplier a reasonable amount (to be determined by the Tribunal) for goods or services provided by the supplier under the purported 35 agreement; 18 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 8 (iii) the supplier may keep any money paid by the purchaser for goods or services under the purported Victorian Legislation and Parliamentary Documents agreement. 5 (2) The Tribunal may only make an order under this section if it is satisfied that, in all the circumstances, it is just to do so.'. 8. What is a non-contact sales agreement? After section 68(2)(c) of the Fair Trading Act 10 1999 insert-- "(d) a telephone marketing agreement.". 9. New section 68A inserted After section 68 of the Fair Trading Act 1999 insert-- 15 "68A. Duty to cease telephone marketing for non-contact sales agreement A supplier or a person acting on behalf of a supplier who is carrying on negotiations on the telephone which may lead to a non- 20 contact sales agreement or for an incidental or related purpose must-- (a) cease those negotiations immediately on the request of the person with whom the negotiations are being conducted; 25 and (b) refrain from contacting that person for 30 days for the purpose of negotiations which may lead to a non-contact sales agreement with that supplier. 30 Penalty: 60 penalty units, in the case of a natural person. 120 penalty units, in the case of a body corporate.". 19 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 10 10. Section 78 repealed Section 78 of the Fair Trading Act 1999 is Victorian Legislation and Parliamentary Documents repealed. 11. Trade-in not to be sold during cooling-off period 5 In section 79 of the Fair Trading Act 1999, after "contact sales agreement" insert ", a telephone marketing agreement". 12. Prohibition on payment for services during cooling- off period 10 In section 80 of the Fair Trading Act 1999, after "contact sales agreement" insert ", a telephone marketing agreement". 13. Certain provisions in agreements void In sections 81(1), 81(2) and 81(3) of the Fair 15 Trading Act 1999, after "contact sales agreement" insert ", a telephone marketing agreement". 14. Recovery of money In sections 82(1), 82(2) and 82(3) of the Fair 20 Trading Act 1999, after "contact sales agreement" insert ", a telephone marketing agreement". 15. Amendments to section 118 (1) Insert the following heading to section 118 of the 25 Fair Trading Act 1999-- "Requirement to produce information". (2) After section 118(1) of the Fair Trading Act 1999 insert-- "(1A) For the purpose of monitoring compliance 30 with section 67D, the Director or an inspector may require a supplier to produce to the Director or an inspector the record of a 20 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 16 purchaser's consent kept by the supplier under that section.". Victorian Legislation and Parliamentary Documents (3) In section 118(2) of the Fair Trading Act 1999, for "sub-section (1)" substitute "this section". 5 16. Entry or search with consent (1) In section 119(3) of the Fair Trading Act 1999, omit "in the prescribed form". (2) In section 119(3)(b) of the Fair Trading Act 1999, for "entry and search" substitute "entry and 10 search or to the seizure of anything or to the taking of any sample, copy or extract". 17. Amendment of regulation-making powers (1) In section 165(1)(aa) of the Fair Trading Act 1999 after "contractual term" insert "or a class of 15 contractual term". (2) After section 165(1)(c) of the Fair Trading Act 1999 insert-- "(ca) providing for the exemption of a class of telephone marketing agreement from any or 20 all of the provisions of Part 4;". 18. Statute law revision In section 63(2) of the Fair Trading Act 1999, for "section 61(b), (c) and (i)" substitute "sections 61(1)(b), 61(1)(c) and 61(1)(i)". 21 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 19 19. New Schedule 2 substituted For Schedule 2 to the Fair Trading Act 1999 Victorian Legislation and Parliamentary Documents substitute-- 'SCHEDULE 2 5 CONTACT SALES AGREEMENTS/ TELEPHONE MARKETING AGREEMENTS PART 1--NOTICE TO PURCHASER The following notice is to appear on the front page of a contact sales agreement or telephone marketing agreement 10 document and, in the case of a contact sales agreement, must be signed by the purchaser: "IMPORTANT NOTICE TO THE PURCHASER YOU HAVE A RIGHT TO CANCEL THIS AGREEMENT WITHIN 10 DAYS FROM AND INCLUDING-- 15 * IN THE CASE OF A CONTACT SALES AGREEMENT (for example, a door-to-door sale), THE DAY YOU SIGNED THE AGREEMENT; OR * IN THE CASE OF A TELEPHONE MARKETING 20 AGREEMENT (that is, an agreement made over the telephone), THE DAY YOU RECEIVED THE AGREEMENT DOCUMENT. (*Cross out whichever does not apply) IMPORTANT DETAILS ABOUT YOUR RIGHTS ARE 25 SET OUT IN THE CANCELLATION NOTICE PROVIDED WITH THIS DOCUMENT. Signed by the Purchaser: _____________________ Date: _________________________" 22 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 19 PART 2--CANCELLATION NOTICE A Cancellation Notice in the following form must Victorian Legislation and Parliamentary Documents accompany a contact sales agreement or a telephone marketing agreement document: 5 'CANCELLATION NOTICE (supplier or supplier's agent details and date and details of agreement must be completed by supplier or supplier's agent) TO THE SUPPLIER or SUPPLIER'S AGENT: 10 Supplier or supplier's agent's name: Supplier or supplier's agent's address: Supplier or supplier's agent's facsimile number (if any): Date of Agreement: Details of goods or services to be supplied under 15 Agreement: I WISH TO CANCEL THIS AGREEMENT. If this is an agreement for the supply of goods: *I RETURN THE GOODS WITH THIS NOTICE or *THE GOODS CAN BE COLLECTED FROM THE 20 FOLLOWING ADDRESS:______________________ (*Cross out whichever does not apply) Signed by the Purchaser: ____________ Date: _________________ (The wording below must appear in bold capital print or 25 type, of a size at least as large as the largest print or type appearing on any other part of the notice) 23 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 19 "NOTICE TO THE PURCHASER WANTING TO CANCEL THIS AGREEMENT Victorian Legislation and Parliamentary Documents IF YOU WISH TO CANCEL THIS AGREEMENT-- PLEASE SIGN AND DATE THIS NOTICE OF 5 CANCELLATION AND-- o LEAVE THE NOTICE AT THE SUPPLIER'S OR SUPPLIER'S AGENT'S ADDRESS; OR o POST IT TO THE SUPPLIER OR THE SUPPLIER'S AGENT'S ADDRESS; OR 10 o FAX IT TO THE FAX NUMBER SET OUT IN THIS NOTICE; OR COMPLY WITH ONE OF THE FOLLOWING OTHER PERMITTED MEANS OF NOTIFYING A 15 CANCELLATION-- o IN THE CASE OF A CONTACT SALES AGREEMENT, IN ANY MANNER REPRESENTED TO YOU BY THE SUPPLIER OR THE SUPPLIER'S AGENT AT THE TIME 20 OF ENTERING THE AGREEMENT o IN THE CASE OF A TELEPHONE MARKETING AGREEMENT, BY TELEPHONING THE SUPPLIER OR THE SUPPLIER'S AGENT. 25 THIS MUST BE DONE WITHIN 10 DAYS FROM AND INCLUDING THE DAY YOU-- o SIGNED THE AGREEMENT (IN THE CASE OF A CONTACT SALES AGREEMENT); OR o RECEIVED THE AGREEMENT DOCUMENT 30 (IN THE CASE OF A TELEPHONE MARKETING AGREEMENT) ("THE COOLING-OFF PERIOD"). YOU MAY STILL BE REQUIRED TO PAY A FAIR PRICE FOR GOODS WHICH CANNOT BE RETURNED 35 TO THE SUPPLIER UNLESS YOU ENTERED INTO THE AGREEMENT BECAUSE THE SUPPLIER OR THE 24 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 2--Amendments to the Fair Trading Act 1999 s. 19 SUPPLIER'S AGENT MADE A FALSE OR MISLEADING REPRESENTATION ABOUT YOUR NEED FOR THE GOODS. Victorian Legislation and Parliamentary Documents THE SUPPLIER OR THE SUPPLIER'S AGENT MUST 5 NOT REQUIRE YOU TO PAY FOR SERVICES PROVIDED TO YOU DURING THE COOLING-OFF PERIOD. IF YOU CANCEL THIS AGREEMENT DURING THE COOLING-OFF PERIOD, THE SUPPLIER IS ENTITLED 10 TO APPLY TO THE VICTORIAN CIVIL AND ADMINISTRATIVE TRIBUNAL ("VCAT") FOR AN ORDER THAT YOU HAVE TO PAY A REASONABLE AMOUNT FOR THE SERVICES YOU RECEIVED BEFORE YOU CANCELLED THE AGREEMENT. 15 YOU WILL NOT BE REQUIRED TO PAY ANYTHING IF VCAT DECIDES THAT THE SUPPLIER OR THE SUPPLIER'S AGENT HAS BREACHED THE FAIR TRADING ACT 1999 IN RELATION TO THIS AGREEMENT, FOR EXAMPLE, BY MAKING A FALSE 20 OR MISLEADING STATEMENT TO YOU ABOUT YOUR NEED FOR THE SERVICES.".'.'. __________________ 25 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 20 PART 3--AMENDMENTS TO OTHER ACTS Victorian Legislation and Parliamentary Documents See: 20. Amendments to the Co-operatives Act 1996 Act No. 84/1996. (1) In section 59(1) of the Co-operatives Act 1996, Reprint No. 2 for "With the approval of the Governor in as at 5 1 July 2002. Council, the Treasurer" substitute "The LawToday: Treasurer". www.dms. dpc.vic. (2) After section 59(1) of the Co-operatives Act gov.au 1996 insert-- "(1A) The Treasurer must obtain the approval of 10 the Governor in Council to execute a guarantee under sub-section (1) if the guarantee would involve the Treasurer in a liability exceeding 5 per cent of the aggregate liability permissible under 15 section 60.". (3) In section 60(1) of the Co-operatives Act 1996, for "$20 000 000" substitute "$30 000 000 (or, if a higher amount is prescribed for the purposes of this section, that amount)". 20 See: 21. Amendments to the Credit (Administration) Act Act No. 1984 10091/1984. Reprint No. 4 (1) In section 26(3) of the Credit (Administration) as at 1 September Act 1984 omit "in the prescribed form". 1999 and (2) In section 26(3)(b) of the Credit amending 25 (Administration) Act 1984, for "entry and Act No. 35/2000. search" substitute "entry and search or to the LawToday: seizure of anything or to the taking of any sample, www.dms. dpc.vic. copy or extract". gov.au (3) In section 86AB(a), (b) and (c) of the Credit 30 (Administration) Act 1984 after "organisations" (wherever occurring) insert "or the Director". 26 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 22 22. Amendments to the Electricity Industry Act 2000 See: Act No. (1) For section 35(7A) of the Electricity Industry 68/2000. Victorian Legislation and Parliamentary Documents Reprint No. 1 Act 2000 substitute-- as at 13 June 2002 "(7A) If an agreement for the sale and supply of and 5 electricity is amended as a result of a amending Act Nos variation under sub-section (3) or (4) and-- 10/2002, 30/2003 and (a) the agreement is a contact sales 40/2003. agreement within the meaning of the LawToday: www.dms. Fair Trading Act 1999, section dpc.vic. 10 61(1)(g) of that Act does not apply to gov.au that amendment; or (b) the agreement is a telephone marketing agreement within the meaning of the Fair Trading Act 1999, section 15 67E(3)(c) of that Act does not apply to that amendment. (7B) Sections 67E(1) and 67I to 67M of the Fair Trading Act 1999 do not apply to a contract for the supply or sale of electricity to a 20 domestic or small business customer. (7C) Section 67H of the Fair Trading Act 1999 does not apply to a contract for the supply or sale of electricity to a domestic or small business customer unless the terms and 25 conditions determined for the purpose of sub-section (1) (in compliance with sub- section (2)) require the inclusion of a cooling-off period in that contract. (7D) If section 67H(1) of the Fair Trading Act 30 1999 applies to a contract for the supply or sale of electricity to a domestic or small business customer then, for the purposes of that sub-section, the domestic or small business customer is deemed to have 35 received the document evidencing the contract and the notice on the day on which 27 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 22 the licensee is taken under that contract to have given the document and notice to the customer.". Victorian Legislation and Parliamentary Documents (2) In section 35(8) of the Electricity Industry Act 5 2000 insert the following definition-- ' "cooling-off period" means a period within which a person is entitled under a contract to cancel the contract;'. (3) After section 36(5) of the Electricity Industry 10 Act 2000 insert-- "(5A) Sections 67E(1) and 67I to 67M of the Fair Trading Act 1999 do not apply to a contract for the supply or sale of electricity to a relevant customer. 15 (5B) Section 67H of the Fair Trading Act 1999 does not apply to a contract for the supply or sale of electricity to a relevant customer unless the terms and conditions determined for the purpose of sub-section (1) require the 20 inclusion of a cooling-off period in that contract. (5C) If section 67H(1) of the Fair Trading Act 1999 applies to a contract for the supply or sale of electricity to a relevant customer 25 then, for the purposes of that sub-section, the relevant customer is deemed to have received the document evidencing the contract and the notice on the day on which the licensee is taken under that contract to 30 have given the document and notice to the customer.". (4) In section 36(6) of the Electricity Industry Act 2000 insert the following definition-- ' "cooling-off period" means a period within 35 which a person is entitled under a contract to cancel the contract;'. 28 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 23 (5) In section 39(10) of the Electricity Industry Act 2000, in the definition of "cooling-off period" for "63 or 71" substitute "63, 67H or 71". Victorian Legislation and Parliamentary Documents See: 23. Amendment to the Fair Trading (Amendment) Act Act No. 5 2003 30/2003. LawToday: In section 78 of the Fair Trading (Amendment) www.dms. dpc.vic. Act 2003, for "insert" substitute "substitute". gov.au 24. Further amendments to the Fair Trading (Amendment) Act 2003 10 (1) In section 2(3) of the Fair Trading (Amendment) Act 2003, for "31 December 2003" substitute "1 July 2004". (2) In section 11 of the Fair Trading (Amendment) Act 2003 in proposed section 32JA(1), after 15 "business" insert "(other than services of a professional nature provided by a qualified architect or engineer)". (3) In section 11 of the Fair Trading (Amendment) Act 2003, after proposed section 32KA(4) 20 insert-- "(5) Sub-section (4) does not apply to materials supplied in connection with a supply of services of a professional nature provided by a qualified architect or engineer, other than 25 in relation to the condition of merchantable quality contained in section 32I.". (4) In section 11 of the Fair Trading (Amendment) Act 2003, for proposed section 32N(2)(e) substitute-- 30 "(e) the term was brought to the attention of the purchaser prior to the supply of the recreational services.". 29 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 25 (5) In section 11 of the Fair Trading (Amendment) Act 2003, in proposed section 32NA(1) omit "or (e)". Victorian Legislation and Parliamentary Documents 25. New section 32KAB inserted in the Fair Trading 5 (Amendment) Act 2003 In section 11 of the Fair Trading (Amendment) Act 2003, after proposed section 32KA insert-- "32KAB. Certain agreements excluded A reference in sections 32J, 32JA, 32K and 10 32KA(1) to services does not include a reference to services (or any materials supplied in connection with those services) that are, or are to be, provided, granted or conferred under-- 15 (a) a contract for or in relation to the transportation or storage of goods for the purposes of a business, trade, profession or occupation carried on or engaged in by the person for whom the 20 goods are transported or stored; or (b) a contract of insurance.". See: 26. Amendments to the Gas Industry Act 2001 Act No. 31/2001. (1) For section 42(7A) of the Gas Industry Act 2001 Reprint No. 1 substitute-- as at 2 July 2002 25 "(7A) If an agreement for the sale and supply of and amending gas is amended as a result of a variation Act Nos under sub-section (3) or (4) and-- 30/2003 and 40/2003. LawToday: (a) the agreement is a contact sales www.dms. agreement within the meaning of the dpc.vic. 30 gov.au Fair Trading Act 1999, section 61(1)(g) of that Act does not apply to that amendment; or 30 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 26 (b) the agreement is a telephone marketing agreement within the meaning of the Fair Trading Act 1999, section Victorian Legislation and Parliamentary Documents 67E(3)(c) of that Act does not apply to 5 that amendment. (7B) Sections 67E(1) and 67I to 67M of the Fair Trading Act 1999 do not apply to a contract for the supply or sale of gas to a domestic or small business customer. 10 (7C) Section 67H of the Fair Trading Act 1999 does not apply to a contract for the supply or sale of gas to a domestic or small business customer unless the terms and conditions determined for the purpose of sub-section (1) 15 (in compliance with sub-section (2)) require the inclusion of a cooling-off period in that contract. (7D) If section 67H(1) of the Fair Trading Act 1999 applies to a contract for the supply or 20 sale of gas to a domestic or small business customer then, for the purposes of that sub- section, the domestic or small business customer is deemed to have received the document evidencing the contract and the 25 notice on the day on which the licensee is taken under that contract to have given the document and notice to the customer.". (2) In section 42(8) of the Gas Industry Act 2001 insert the following definition-- 30 ' "cooling-off period" means a period within which a person is entitled under a contract to cancel the contract;'. 31 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 26 (3) After section 43(5) of the Gas Industry Act 2001 insert-- Victorian Legislation and Parliamentary Documents "(5A) Sections 67E(1) and 67I to 67M of the Fair Trading Act 1999 do not apply to a contract 5 for the supply or sale of gas to a relevant customer. (5B) Section 67H of the Fair Trading Act 1999 does not apply to a contract for the supply or sale of gas to a relevant customer unless the 10 terms and conditions determined for the purpose of sub-section (1) require the inclusion of a cooling-off period in that contract. (5C) If section 67H(1) of the Fair Trading Act 15 1999 applies to a contract for the supply or sale of gas to a relevant customer then, for the purposes of that sub-section, the relevant customer is deemed to have received the document evidencing the contract and the 20 notice on the day on which the licensee is taken under that contract to have given the document and notice to the customer.". (4) In section 43(6) of the Gas Industry Act 2001 insert the following definition-- 25 ' "cooling-off period" means a period within which a person is entitled under a contract to cancel the contract;'. (5) In section 46(10) of the Gas Industry Act 2001, in the definition of "cooling-off period" for 30 "63 or 71" substitute "63, 67H or 71". 32 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 27 27. Amendments to the Motor Car Traders Act 1986 See: Act No. (1) In section 82AG(3) of the Motor Car Traders 104/1986. Victorian Legislation and Parliamentary Documents Reprint No. 4 Act 1986 omit "in the prescribed form". as at 1 September (2) In section 82AG(3)(b) of the Motor Car Traders 1999 5 Act 1986, for "entry and search" substitute "entry and amending and search or to the seizure of anything or to the Act Nos taking of any sample, copy or extract". 101/1998, 35/2000, 27/2001, 44/2001, 84/2001 and 8/2003. LawToday: www.dms. dpc.vic. gov.au See: 28. Amendments to the Second-Hand Dealers and Act No. Pawnbrokers Act 1989 54/1989. Reprint No. 5 10 (1) For section 7(2)(d) of the Second-Hand Dealers as at 1 January and Pawnbrokers Act 1989 substitute-- 2003. LawToday: "(d) lodged with the Authority not less than www.dms. 1 month before the day on which the dpc.vic. gov.au applicant proposes to commence business as 15 a second-hand dealer.". (2) In section 8B(3) of the Second-Hand Dealers and Pawnbrokers Act 1989, for "a fee of $150 or any other fee that is prescribed" substitute "the prescribed fee or, if no fee is prescribed, $150". 20 (3) In section 10A(3)(b) of the Second-Hand Dealers and Pawnbrokers Act 1989, for "a fee of $150 or any other fee that is prescribed" substitute "the prescribed fee or, if no fee is prescribed, $150". 33 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Part 3--Amendments to Other Acts s. 29 (4) For section 11AA(1) of the Second-Hand Dealers and Pawnbrokers Act 1989 substitute-- Victorian Legislation and Parliamentary Documents "(1) A person whose registration is endorsed 5 under this Part must pay to the Authority the prescribed annual endorsement fee or, if no fee is prescribed, an annual endorsement fee of $400. (1A) The annual endorsement fee must be paid on 10 the same date as the annual registration fee is payable under section 11(1).". (5) For section 11A(4) of the Second-Hand Dealers and Pawnbrokers Act 1989 substitute-- "(4) The fee for late payment or lodgement is the 15 prescribed fee or, if no fee is prescribed, $20.". (6) In section 26J(3) of the Second-Hand Dealers and Pawnbrokers Act 1989 omit "in the prescribed form". 20 (7) In section 26J(3)(b) of the Second-Hand Dealers and Pawnbrokers Act 1989, for "entry and search" substitute "entry and search or to the seizure of anything or to the taking of any sample, copy or extract". 25 See: 29. Amendments to the Travel Agents Act 1986 Act No. 52/1986. (1) In section 39I(3) of the Travel Agents Act 1986 Reprint No. 3 omit "in the prescribed form". as at 1 September (2) In section 39I(3)(b) of the Travel Agents Act 1999 and 1986, for "entry and search" substitute "entry and amending 30 search or to the seizure of anything or to the Act Nos 35/2000, taking of any sample, copy or extract". 44/2001 and 8/2003. LawToday: www.dms. dpc.vic. gov.au 34 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

Fair Trading (Further Amendment) Act 2003 Act No. Endnotes ENDNOTES Victorian Legislation and Parliamentary Documents By Authority. Government Printer for the State of Victoria. 35 551106B.A1-7/11/2003 BILL LA AS SENT 7/11/2003

[Index] [Search] [Download] [Related Items] [Help]