Tasmanian Consolidated Acts Tasmanian Consolidated Acts
(1) A person may make a complaint to the Ombudsman in relation to a matter referred to in subsection (2) if the person –
(a) has raised the matter with the relevant personal information custodian; and
(b) is not satisfied with the response from the personal information custodian.
(2) A complaint may be made by a person in relation to the alleged contravention by a personal information custodian of a personal information protection principle that applies to the person.
(3) A complaint may be in writing or verbal, but the Ombudsman may require a verbal complaint to be put in writing.
(4) The Ombudsman may –
(a) require information about a complaint to be provided by the complainant in a particular manner or form; and
(b) require a complaint to be verified by statutory declaration.
(5) A complaint must be made within 6 months or any further period the Ombudsman may allow from the time the complainant first became aware of the matter which is the subject of the complaint.
(6) A complainant may amend or withdraw a complaint.