Tasmanian Consolidated Acts
(1) The Ombudsman may make any preliminary inquiries that he or she considers necessary for the purpose of ascertaining if a complaint should be investigated.
(2) A principal officer is to provide the Ombudsman with any reasonable assistance necessary to enable the Ombudsman to make any preliminary inquiries under subsection (1).
(3) If the Ombudsman has made preliminary inquiries under subsection (1), the Ombudsman may resolve the complaint without the complaint being investigated if, having regard to the nature and seriousness of the complaint, the Ombudsman believes the complaint may be resolved expeditiously.