ENERGY OMBUDSMAN ACT 1998

Table of Provisions

PART 1 - Preliminary

• 1 Short title
• 2 Commencement
• 3 Interpretation
• 4 Act binds Crown
• 5 Functions and powers of Ombudsman

PART 2 - Complaints

• 6 Who may complain
• 7 Making a complaint
• 8 Further information may be required
• 9 Withdrawal of complaint
• 9A Referral of matter to Ombudsman as complaint

PART 3 - Investigation of complaint Division 1 - Preliminary matters

• 10 Determining whether to investigate complaint, &c.
• 11 Splitting of complaints
• 12 Limitation on commencing proceedings

Division 2 - Conduct of investigations

• 13 Limitation of powers
• 14 Conduct of investigation
• 15 Representation
• 16 Obtaining and use of information
• 17 Power to examine witnesses, &c.
• 18 Reimbursement of expenses
• 19 Reference to another authority for investigation

Division 3 - Miscellaneous

• 20 Matters concerning reference to another authority

PART 4 - Action following investigation Division 1 - Action by

• 21 Action by Ombudsman after investigation
• 22 Action if complaint dismissed

Division 2 - Awards

• 23 Awards
• 24 Costs
• 25 Acceptance of award by complainant
• 26 Effect of award
• 27 Enforcement of order
• 28 Duty of complainant to allow compliance with award

PART 5 - Reports

• 29 Reports
• 30 Adverse comment in reports

PART 6 - Miscellaneous

• 31 Preservation of confidentiality
• 32 Exchange of information
• 33 Offences relating to obstruction, &c.
• 34 Offences relating to provision of information, &c.
• 35 Proceedings for offence
• 36 Evidence
• 37 Informality of procedures
• 38 Providing documents
• 39 Budget guidelines
• 39A Preparation and publication of annual budget
• 39B Review of apportionment in budget
• 39C Energy entities to pay costs of administering Act
• 40 Regulations
• 41 Transitional matters
• 42 Administration of Act
• 43 Section 43
SCHEDULE 1

[ Note: This table has been automatically generated and may be incomplete. ]