(1)  A complaint is to –

(a) be made in writing and signed by the complainant; and

(b) identify the person, class of persons or organisation against whom the alleged discrimination or prohibited conduct was directed and against whom the complaint is made; and

(c) set out details of the alleged discrimination or prohibited conduct; and

(d) be lodged with the Commissioner –

(i) in person; or

(ii) by post; or

(iii) by any other means the Commissioner allows.

(2)  The Commissioner may provide procedural advice and assistance to any person who requires assistance to make a complaint.