South Australian Consolidated Regulations South Australian Consolidated Regulations (1) A consumer who is
dissatisfied with the measurement by a meter of the quantity of water supplied
during a particular period may request the Corporation to test the meter.
(2) A request under
subregulation (1) must—
(a) be
made in writing; and
(b) be
lodged with the Corporation—
(i)
in the case of a consumer who is advised of water use by
notice known
as a "Notice of Water Use"—within 14 days of the date of the meter
reading specified in the notice;
(ii)
in the case of a consumer who is advised of water use by
notice known
as a "Rate Notice"—before the date specified in the notice on which
water rates become due and payable.
(3) Where a consumer
has made a request in accordance with subregulation (2) and has paid the
fee prescribed for testing the meter, the Corporation must test the meter.
(4) Where, on the
testing of a meter, the meter shows a measurement greater than 5 per cent
above the quantity that has passed through the meter during the test—
(a) the
fee paid by the consumer (if any) for testing the meter must be refunded by
the Corporation; and
(b) the
Corporation must allow the consumer a proportionate rebate in respect of the
consumption year in which the test was conducted; and
(c) the
Corporation must replace the meter at its expense.
(5) Where, on testing
a meter, the Corporation forms the view that the meter has not accurately
measured, is not accurately measuring or will not in the future accurately
measure (see section 42 of the Act) the quantity of water supplied through the
meter, the Corporation must repair or replace the meter at its expense.