South Australian Consolidated Acts18—Action on complaint being made to designated officer
(1) Where a complaint
to which this Act applies is made to a designated officer, the officer must,
in accordance with any directions of the Commissioner—
(a)
refer the complaint, by the most expeditious means available to him or her, to
the internal investigation branch for investigation; or
(b)
refer the complainant to an officer authorised to receive the complaint.
(2) Where a complaint
is made to a designated officer to whom the complainant has been referred
under subsection (1)(b), that officer must refer the complaint, by the
most expeditious means available to him or her, to the
internal investigation branch for investigation.
(3) Where a complaint
is referred to the internal investigation branch under this section, the
Authority must be notified, by writing, of the complaint and furnished with
particulars of the complaint.
(4) Despite the other
provisions of this section, where a complaint made to a designated officer
concerns the conduct of a prescribed officer or employee, the complaint must
not be referred to the internal investigation branch but must, in accordance
with any directions of the Commissioner, be referred to the Authority.
(5) Where a complaint
is referred to the Authority under subsection (4), the provisions of this
Act apply in relation to the complaint as if it were a complaint made to the
Authority.