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HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 45

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 45

45—Conduct of investigation

        (1)         An investigation is to be conducted in such manner as the Commissioner considers appropriate.

        (2)         The Commissioner may, in conducting an investigation under this Part, obtain expert advice, or any other advice or support, in order to assist the Commissioner in the investigation.

        (3)         The Commissioner may, at any time, decide to attempt to deal with a complaint by conciliation.

        (4)         The Commissioner may, in attempting conciliation under subsection (3), act personally or through a member of his or her staff.

        (5)         The Commissioner may, if satisfied that the subject of a complaint has been properly resolved by conciliation under subsection (3), determine that the complaint should not be further investigated under this Part.

        (6)         Anything said or done during conciliation under subsection (3), other than something that reveals a significant issue of public safety, interest or importance, is not to be disclosed in any other proceedings (whether under this or any other Act or law) except by consent of all parties to the conciliation.