HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 45
HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 45
(1) An investigation
is to be conducted in such manner as the Commissioner considers appropriate.
(2) The Commissioner
may, in conducting an investigation under this Part, obtain expert advice, or
any other advice or support, in order to assist the Commissioner in the
investigation.
(3) The Commissioner
may, at any time, decide to attempt to deal with a complaint by conciliation.
(4) The Commissioner
may, in attempting conciliation under subsection (3), act personally or
through a member of his or her staff.
(5) The Commissioner
may, if satisfied that the subject of a complaint has been properly resolved
by conciliation under subsection (3), determine that the complaint should
not be further investigated under this Part.
(6) Anything said or
done during conciliation under subsection (3), other than something that
reveals a significant issue of public safety, interest or importance, is not
to be disclosed in any other proceedings (whether under this or any other Act
or law) except by consent of all parties to the conciliation.