HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 42

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 42

42—Enforceable agreements

        (1)         Any agreement reached between a complainant and a health or community service provider in the course of the conciliation process may be made in a binding form.

        (2)         However, an agreement is not binding unless it is—

            (a)         in writing; and

            (b)         entered into within 14 days after the verbal agreement is reached in the course of the conciliation.

        (3)         Subsection (1) does not affect the effectiveness of any agreement reached outside the conciliation process.

        (4)         A conciliator must not be a party to any agreement between a complainant and a health or community service provider relating to a matter that has been dealt with in a process of conciliation.