South Australian Consolidated Acts

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 35

35—Function of conciliator

        (1)         The function of a conciliator is to encourage the settlement of a complaint by—

            (a)         arranging discussions or negotiations between the complainant and the health or community service provider;

            (b)         assisting in the conduct of those discussions or negotiations;

            (c)         assisting the complainant and the health or community service provider to reach agreement;

            (d)         assisting in the resolution of the complaint in any other way.

        (2)         A conciliator may, if the conciliator thinks it appropriate to do so, undertake a conciliation without bringing the parties together.