• Specific Year
    Any

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 3

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 3

3—Objects

The objects of this Act are—

            (a)         to improve the quality and safety of health and community services in South Australia through the provision of a fair and independent means for the assessment, conciliation, investigation and resolution of complaints; and

            (b)         to provide effective alternative dispute resolution mechanisms for consumers and providers of health or community services to resolve complaints; and

            (c)         to promote the development and application of principles and practices of the highest standard in the handling of complaints concerning health or community services; and

            (d)         to provide a scheme that can be used to monitor trends in complaints concerning health or community services; and

            (e)         to identify, investigate and report on systemic issues concerning the delivery of health or community services.