South Australian Consolidated Acts South Australian Consolidated ActsA complaint about a health or community service used, received by or sought
by a person (a "health or community service user") may be made to the
Commissioner by—
(a) the
health or community service user; or
(b) if
the health or community service user has attained the age of
16 years—a person appointed by the user to make the complaint on
the user's behalf; or
(c) if
the health or community service user has not attained the age of
16 years—a parent or guardian of the user; or
(d) the
donee of a power of attorney from the health or community service user or an
enduring guardian of the health or community service user; or
(e) a
person who is acting on behalf of the health or community service user under
another law or an order of a court; or
(f) a
Member of Parliament; or
(g) if
the Commissioner is satisfied that it is unreasonable to expect the
health or community service user to make a complaint personally—a person
approved by the Commissioner to act on behalf of the user; or
(h) a
health or community service provider if the complaint is made on the ground
that the relevant service is or has been provided or is or was necessary
because of the actions of another health or community service provider; or
(i)
if the health or community service user has died—a
person who can demonstrate to the Commissioner that he or she had an enduring
relationship with the deceased person, or a personal representative of the
deceased person; or
(j) the
Minister; or
(k) the
Chief Executive of the Department; or
(l) any
other person, or any body, that, in the opinion of the Commissioner, should be
able to make a particular complaint in the public interest.