Queensland Consolidated Regulations

TOURISM SERVICES (CODE OF CONDUCT FOR INBOUND TOUR OPERATORS) REGULATION 2003

TABLE OF PROVISIONS

           Contents
   1.      Short title
   2.      Commencement
   3.      Code of conduct—Act, s 38
           SCHEDULE TOURISM SERVICES CODE OF CONDUCT FOR INBOUND TOUR OPERATORS
           1. Title
           2. Definitions
   3.      Knowledge of Act, code and other legislation
   4.      Policy about dispute resolution process
   5.      Honesty, fairness and professionalism
   6.      Skill, care and diligence
   7.      High-pressure tactics or harassment
   8.      False or misleading representation
   9.      Tour not to be dominated by shopping
   10.     Inbound tour operator not to charge for free goods or service
   11.     Provision of goods or services included in travel package
   12.     Inbound tour operator's responsibilities about guiding services
   13.     Inbound tour operator's responsibilities about other persons providing goods or services
           Endnotes