Queensland Consolidated Regulations Queensland Consolidated Regulations(1) If asked by a participating operator or an IAP service provider about whom TCA holds personal information to make a particular change to the personal information, TCA must make the change if it is satisfied the change is appropriate to ensure the personal information is accurate, up-to-date and complete.
(2) If TCA is not satisfied as mentioned in subsection (1), it may refuse to comply with the request.
(3) If TCA refuses, under subsection (2), to comply with the request, it must--
(a) give the participating operator or IAP service provider a written statement of TCA's reasons for refusing; and
(b) if asked by the participating operator or IAP service provider, attach to or include with the personal information the request or a record of the request.