Queensland Consolidated Regulations

PROPERTY AGENTS AND MOTOR DEALERS (PROPERTY DEVELOPER PRACTICE CODE OF CONDUCT) REGULATION 2001

TABLE OF PROVISIONS

           Contents
   1.      Short title
   2.      Commencement
   3.      Code of conduct
           SCHEDULE PROPERTY DEVELOPER PRACTICE CODE OF CONDUCT

           Part 1--Preliminary
           1. Title
           2. Object

   3.      Definitions
   4.      Compliance with code

           Part 2--General rules of conduct

   5.      Knowledge of Act and code
   6.      Fiduciary obligations
   7.      Honesty, fairness and professionalism
   8.      Skill, care and diligence
   9.      Property developer to ensure employees comply with Act and code
   10.     Representations by employees
   11.     Fraudulent or misleading conduct
   12.     High pressure tactics, harassment or unconscionable conduct
   13.     Claiming membership or endorsement
   14.     Soliciting through false or misleading advertisements or communications

           Part 3--Rules specific to property developers

   15.     Expert advice prepared to mislead or deceive customer
   16.     Finding out or verifying material facts
   17.     Referral to service provider
   18.     Opportunity to obtain independent advice or representation
   19.     Confidentiality

           Part 4--Publicising code

   20.     Publicity about code

           Part 5--Complaint resolution

   21.     Principal licensee to have complaint handling procedure
   22.     Compliance with complaint handling procedure
           Endnotes