(1) This section applies for each financial year after a financial year in
which a relevant service provider’s drinking water quality management plan
has been approved.
(2) The provider must, unless the provider has a
reasonable excuse—
(a) prepare a report (a
"drinking water service annual report" ) for the financial year complying with
this section and, if section 142C(2) applies to the provider, that
subsection; and
(b) give the regulator a copy of the report within 120
business days after the financial year ends.
Penalty—
Maximum
penalty—500 penalty units.
(3) The report must state or include all of
the following—
(a) the information required under the latest report
requirement given to the provider;
(b) the actions the provider took to
implement the plan;
(c) the outcome of any review of the plan in the
financial year and how the provider has addressed matters raised in the
review;
(d) if a drinking water quality management plan audit report has been
given to the regulator during the financial year—a summary of its findings
and any recommendations;
(e) details of any information the provider gave the
regulator under sections 102and 102Ain the financial year;
(f) details of
the provider’s compliance with water quality criteria for drinking water;
(g) if the provider supplies drinking water to customers—details of any
complaints to the provider about the provider’s drinking water service;
(h)
if the provider has reviewed a customer service standard during the financial
year—the outcome of the review and how the provider has addressed matters
raised in the review.