(1) A claimant’s
application for compensation must be allowed or rejected in the first instance
by the insurer.
(2) The insurer must make a decision on the application
within 20 business days after the application is made.
(3) The insurer must
notify the claimant of its decision on the application.
(4) If the insurer
rejects the application, the insurer must also, when giving the claimant
notice of its decision, give the claimant written reasons for the decision and
the information prescribed under a regulation.
(5) Subsection (6) applies if
the insurer does not make a decision on the application within the time stated
in subsection (2) .
(6) The insurer must, within 5 business days after the
end of the time stated in subsection (2) , notify the claimant of its reasons
for not making the decision and that the claimant may have the claimant’s
application reviewed under chapter 13 .
