VICTIMS OF CRIME ASSISTANCE ACT 2009 - SECT 139 Functions of victim services coordinator

VICTIMS OF CRIME ASSISTANCE ACT 2009 - SECT 139

139 Functions of victim services coordinator

(1) The functions of the victim services coordinator are—

(a) to undertake or commission research about the needs of victims; and

(b) to develop educational and other programs to promote awareness of the needs of victims and of the rights stated in the victims charter; and

(c) to distribute information about the operation of this Act, and the coordinator’s functions, to—

(i) victim service providers; and

(ii) the public generally; and

(d) to help victim service providers to coordinate the services provided by them so that the services are provided in a way that is effective and efficient; and

(e) to help government entities and non-government entities comply with the victims charter; and

(f) to deal with complaints made to the victim services coordinator under section 19 , or referred to the victim services coordinator under section 20 , about contraventions of the victims charter by prescribed persons; and

(g) to assist victims in obtaining the information or assistance they need as a victim.

(2) In this section—


"victim" includes a person who has suffered harm as a direct result of witnessing a crime or domestic violence committed against someone else.


"victim service providers" means entities who provide services to help victims.