SOUTH-EAST QUEENSLAND WATER (DISTRIBUTION AND RETAIL RESTRUCTURING) ACT 2009 - SECT 99AN Refund and adjustment if inaccuracy

SOUTH-EAST QUEENSLAND WATER (DISTRIBUTION AND RETAIL RESTRUCTURING) ACT 2009 - SECT 99AN

99AN Refund and adjustment if inaccuracy

(1) If a provider test or independent test shows the meter tested is registering incorrectly, the relevant SEQ service provider must—

(a) refund the customer who requested the test any test fee paid by the customer for the test; and

(b) adjust the customer’s previous relevant accounts to reflect the actual or a reasonable estimation of the water supplied to the customer.

(2) However, subsection (1) (b) does not apply for accounts issued for more than 1 year.