SOUTH-EAST QUEENSLAND WATER (DISTRIBUTION AND RETAIL RESTRUCTURING) ACT 2009 - SECT 99AEA Access to charter

SOUTH-EAST QUEENSLAND WATER (DISTRIBUTION AND RETAIL RESTRUCTURING) ACT 2009 - SECT 99AEA

99AEA Access to charter

(1) An SEQ service provider must give a copy of its customer service charter, free of charge, to anyone who asks and has not already been given a copy.

(2) When a withdrawn council first makes its customer service charter, it must, with or in its first account to each customer after the charter is made, tell the customer—

(a) that the charter has been made; and

(b) of the customer’s right under subsection (1) to obtain a copy.