Queensland Consolidated Acts Queensland Consolidated ActsThe functions of the ombudsman are--
(a) to investigate administrative actions of agencies--
(i) on reference from the Assembly or a statutory committee of the Assembly; or
(ii) on complaint; or
(iii) on the ombudsman's own initiative; and
(b) to consider the administrative practices and procedures of an agency whose actions are being investigated and to make recommendations to the agency--
(i) about appropriate ways of addressing the effects of inappropriate administrative actions; or
(ii) for the improvement of the practices and procedures; and
(c) to consider the administrative practices and procedures of agencies generally and to make recommendations or provide information or other help to the agencies for the improvement of the practices and procedures; and
(d) the other functions conferred on the ombudsman under this or any other Act.