Queensland Consolidated Acts

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HEALTH PRACTITIONERS (PROFESSIONAL STANDARDS) ACT 1999 - SECT 54

54 When complaint may be rejected

(1AA) A board may decide to reject a complaint mentioned in section 51 if the board and the commission agree to reject the complaint for a reason mentioned in subsection (1)(a) to (e).

(1) A board may decide to reject a complaint mentioned in section 53 if--

(a) having regard to the amount of time that has elapsed since the matter complained of happened, it is not practicable for the board to investigate or otherwise deal with it under this Act; or
(b) the board reasonably believes the complaint is frivolous, vexatious or trivial; or
(c) the subject matter of the complaint has already been dealt with adequately by the board or another appropriate entity; or
(d) the complainant fails, without reasonable excuse, to--
(i) disclose the complainant's name and address under section 50(1)(a); or
(ii) provide further information about the complaint within the time stated in a notice given by the board under section 56(1); or
(iii) verify the complaint or further information by statutory declaration when required to do so by the board under section 56(2); or
(e) the person to whom the complaint relates was, but is not at the time the complaint is received by the board, a registrant.

(2) However, the board must not decide to reject a complaint about a registrant for a reason mentioned in subsection (1)(a) if the board reasonably believes the complaint may provide a ground for suspending or cancelling the registrant's registration.

(3) A decision by the board to reject a complaint about a registrant does not prevent a disciplinary body taking the complaint into consideration at a later time as part of a pattern of conduct or practice by the registrant that may result in disciplinary action.



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