Queensland Consolidated Acts

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ELECTRICITY ACT 1994 - SECT 48I

48I When retail obligation does not apply

(1) The retail obligation does not apply to a retail entity in relation to a customer if--

(a) the customer does not comply with a requirement of the entity to give either of the following--
(i) a reasonable advance payment for customer retail services;
(ii) a reasonable security or agreement for security for performing the customer's obligations to the entity; or
(b) the entity has, under a retail contract, asked the customer's distribution entity to disconnect supply and the entity is not reasonably satisfied the matter that caused it to ask for the disconnection has been remedied, rectified or fixed; or
(c) the connection obligation does not apply to a distribution entity in relation to the customer's premises; or
(d) a circumstance beyond the entity's control prevents it from providing customer retail services to the customer; or
(e) a regulation provides the obligation does not apply.

(2) Subsection (1) does not limit--

(a) a retail entity's right under the retail contract to ask the distribution entity to interrupt the supply of electricity; or
(b) the entity's right or obligation under a retail contract; to--
(i) ask the customer's distribution entity to disconnect premises, or refuse to connect or reconnect premises; or
(ii) refuse to provide customer retail services.


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