Queensland Consolidated Acts Queensland Consolidated Acts(1) This section applies if--
(a) a customer makes a retail services application to a retail entity under section 48D or 48E; and
(b) the retail entity to whom the application is made decides the retail obligation does not apply for the services applied for.
(2) The entity must as soon as practicable after, but within 1 month of, receiving the application give the customer an information notice about the decision.