Queensland Consolidated Acts Queensland Consolidated Acts(1) A customer who owns or occupies premises may make an application (a retail services application) to a retail entity for the provision of customer retail services to the premises.
(2) However, if the customer is other than an excluded customer, the customer can only make a retail services application for the premises if the premises are NMI premises.
(3) Also, if the customer is an excluded customer for the premises, the customer can only make a retail services application to a retail entity if--
(a) the entity is the area retail entity for the premises; or
(b) all of the following apply--
(i) the premises are NMI premises;
(ii) the customer is a small customer for the premises;
(iii) the customer has been, or the immediately preceding customer for the premises was, a large market customer for the premises.
(4) A retail services application must be made in the way, and give the information, reasonably required, by the retail entity.