Northern Territory Consolidated Acts Northern Territory Consolidated Acts49. Decision on consideration of complaint
(1) If the Commission is of the opinion that further investigations of a complaint are desirable, the Commission may direct the Director to conduct such further investigations as the Commission specifies and report the results of the investigations to the Commission.
(2) The Commission must consider a complaint, the report or reports of the Director and any comments forwarded to the Commission under section 48(6) and must:
(a) if the Commission is of the opinion that the complaint is of a frivolous, irrelevant or malicious nature - dismiss the complaint and direct the Director to inform the person who made the complaint that the complaint has been dismissed;
(b) direct the Director to inform the person who made the complaint that the complaint has been investigated but no further action is warranted; or
(c) conduct a hearing in relation to the complaint.
(4) Where the Commission conducts a hearing in relation to a complaint pursuant to subsection (2)(c), the Commission may, in addition to any other action the Commission may or is required to take under the provisions of this Act, after that hearing:
(a) amend the conditions of a licence or vary the type of licence;
(b) in accordance with section 65, by notice in writing, direct the licensee to take, or to refrain from taking, within such time as the Commission shall in that notice specify, a specified action; or
(c) defer further consideration of the complaint for such period and subject to such conditions, including that an application for the transfer of the licence be lodged, as the Commission thinks fit.
(5) In this section:
condition , of a licence, does not include a condition determined under section 33AA.