Northern Territory Consolidated Acts(1) The Commissioner may investigate a complaint only if the Commissioner has decided to do so as provided in section 266.
(2) The Commissioner may investigate a matter on the Commissioner's initiative only if the Commissioner is satisfied the Commissioner is authorised to do so under this Part.
(3) The Commissioner may make preliminary inquiries for subsection (2).
(4) Before commencing an investigation, the Commissioner must notify each responsible service provider, and the Chief Executive Officer of each responsible Agency, of the following:
(a) the Commissioner's decision to conduct the investigation;
(b) details of the matter to which the investigation relates;
(c) that the Agency and service provider may each make a written submission about the matter within a reasonable time specified in the notice.