New South Wales Repealed Regulations

This legislation has been repealed.

GAS SUPPLY (CUSTOMER PROTECTION--LPG AND OTHER GASES) REGULATION 1997

- Made under the Gas Supply Act 1996
- As at 1 September 2003
- Reg 687 of 1997

TABLE OF PROVISIONS

   PART 1 - PRELIMINARY

   1.      Name of Regulation
   2.      Commencement
   3.      Definitions
   4.      Object of this Regulation: section 83 (3)
   5.      (Repealed)
   6.      Notes

   PART 2 - CUSTOMER COUNCILS

   7.      Establishment of customer councils
   8.      Constitution of customer councils
   9.      Procedure of customer councils
   10.     Function of customer councils

   PART 3 - CUSTOMER SERVICE CODES

           Division 1 - Obligation to prepare and comply with customer service code

   11.     Procedure for preparing customer service code
   12.     Adoption of national customer service code
   13.     Implementation of customer service code
   14.     Availability of customer service code
   15.     Time limit for compliance

           Division 2 - Matters for which customer service code must provide

   16.     Standard form contracts
   17.     Standards of service
   18.     Form and content of bills
   19.     Charges and meters
   20.     Debt collection procedures
   21.     Dispute resolution procedures
   22.     Other matters may be included
   23.     Guidelines for customer service codes
           SCHEDULE 1