New South Wales Consolidated Regulations

WATER INDUSTRY COMPETITION (GENERAL) REGULATION 2008 - REG 26

26 Establishment of marketing code of conduct

(1) The Minister may, by order published in the Gazette, establish a code of conduct for the marketing of water supplies and sewerage services.

(2) The marketing code of conduct may make provision with respect to such matters concerning the marketing of water supplies and sewerage services as the Minister considers appropriate.

(3) Without limiting subclause (2), the marketing code of conduct may make provision with respect to the following matters:

(a) standards of conduct to be observed by marketers, whether marketing in person or by phone, by letter, by fax or by email,

(b) the information to be provided by marketers to persons to whom they are marketing,

(c) the cooling-off periods to be available to new customers.

(4) A marketer must not contravene the marketing code of conduct.

Maximum penalty: 200 penalty units (in the case of a corporation) or 50 penalty units (in any other case).