New South Wales Consolidated Regulations

GAS SUPPLY (NATURAL GAS RETAIL COMPETITION) REGULATION 2001 - REG 36

36 Estimation of gas supplied

(1) If a supplier under a customer supply contract with a small retail customer finds:

(a) that metering equipment has ceased to register or has ceased to register correctly the quantity of gas supplied, or

(b) that gas has been supplied without passing through metering equipment,

the supplier must estimate the quantity of or demand for gas supplied for any period of up to 6 months before the finding was made.

(2) If gas is supplied under any such contract during a period, or part of a period, for which there is no meter reading, the supplier must estimate the quantity of or demand for gas supplied for the period or part of the period.

(3) A small retail customer is liable to pay for, or is entitled to be paid a rebate for, the gas estimated under this clause.

(4) The metering equipment is to be regarded as not registering correctly if it is an inaccurate gas meter within the meaning of the Gas Supply (Gas Meters) Regulation 1997 .

(5) The estimated bill is to be based on the small retail customer’s historical meter data or, if the supplier does not have that data, the average daily consumption for the same class of customer supplied by the supplier, calculated for the period covered by the bill.

(6) Interest is not payable in a case involving the supply of gas where overcharging is discovered by the supplier when reconciling charges made on the basis of estimation under this clause with actual gas consumption.

(7) This clause does not apply to a negotiated customer supply contract if charges for the supply of gas under the contract are not based on the customer’s gas consumption.