New South Wales Consolidated Regulations

ELECTRICITY SUPPLY (GENERAL) REGULATION 2001 - REG 21

21 Variation of charges under a standard form customer contract

(1) A variation in the rates of charges for connection services provided or electricity supplied by a licence holder under a standard form customer contract has no effect, and may not be imposed, unless a notice setting out particulars of the variation is first:

(a) published by the relevant licence holder in a newspaper or newspapers circulating throughout New South Wales or the area in which the variation is to take effect and on the licence holder’s internet site, or

(b) in relation to connection services provided or electricity supplied only to a particular customer or group of customers, is served on the customer or group of customers.

(2) The particulars to be set out in any such notice must:

(a) specify the date on or after which the variation is to take effect being a date that is later than the date the notice is published or served, and

(b) include a statement of the new rates or the amount of the variation.

(3) The notice may have general application or may be limited in its application by reference to specified exceptions or factors.