New South Wales Consolidated Regulations

ELECTRICITY SUPPLY (SAFETY AND NETWORK MANAGEMENT) REGULATION 2008 - REG 21

21 Network operators to measure and report on network performance

(1) A network operator must measure its performance against its plan, and against such standards applicable to the network operator as are required by the Director-General after consultation with the network operator.

(2) A network operator must:

(a) publish the results of its performance measurements annually, and

(b) cause copies of those results:

(i) to be kept at its principal office, and

(ii) to be made available for inspection on the website (if any) of the network operator, and

(iii) to be made available in such a way that, as far as practicable, the results are brought to the notice of customers and the public.

Maximum penalty: 100 penalty units (in the case of a corporation) and 25 penalty units (in any other case).

(3) A network operator must, before publishing the results of its performance measurements, give the Director-General notice in writing of its intention to publish those results and of the date from which it proposes to make those performance measurements available under subclause (2) (b).

Maximum penalty: 100 penalty units (in the case of a corporation) and 25 penalty units (in any other case).