New South Wales Consolidated Acts

TRAVEL AGENTS ACT 1986 - SECT 21

21 Determination of disciplinary measures by Director-General

(1) If, after compliance with section 20, the Director-General is satisfied that any matter referred to in section 20 (1) has been established in relation to a licence, a licensee or the business carried on pursuant to a licence, the Director-General may do any one or more of the following:

(a) reprimand the licensee,

(b) require the licensee to comply within a specified time with a requirement specified by the Director-General,

(c) suspend the licence for a period not exceeding 12 months,

(d) impose a condition or restriction to which the licence shall be subject,

(e) disqualify the licensee (or, if the licence has been surrendered, the former licensee) in accordance with subsection (2),

(f) where a notice was served on a person under section 20 (2) (b)-disqualify the person in accordance with subsection (2),

(g) except where the Director-General acts in accordance with paragraph (a), (b), (c) or (d)-cancel the licence.

(2) A person is disqualified in accordance with this subsection if either or both of the following disqualifications is or are imposed:

(a) a disqualification from holding a licence,

(b) a disqualification from being involved in the direction, management or conduct of business as a travel agent,

either permanently or for such period as is specified by the Director-General when imposing the disqualification.

(3) Where, under subsection (1) (b), the Director-General requires a licensee to comply with a requirement specified by the Director-General, the licensee shall comply with the requirement within the time specified by the Director-General under that paragraph.

Penalty: 10 penalty units.

(4) Where the Director-General disqualifies a licensee in accordance with subsection (2), the Director-General shall cancel the licence.

(5) Where the Director-General suspends or cancels a licence under this section, the suspension or cancellation shall take effect on and from such day as is determined by the Director-General and notified by notice in writing served on the licensee.

(6) Where the Director-General:

(a) suspends a licence-the licensee, or

(b) cancels a licence-the former licensee,

shall return the licence to the Director-General within a period specified by the Director-General in the notice served under subsection (5).

Penalty: 10 penalty units.

(7) A person disqualified in accordance with subsection (2) shall not, while disqualified, act in contravention of the disqualification.

Penalty-subsection (7): 50 penalty units.