New South Wales Consolidated Acts

RETIREMENT VILLAGES ACT 1999 - SECT 69

69 Residents to be given access to information about them

(1) The operator of a retirement village:

(a) must, on request at any reasonable time, give a resident access to any information about the resident that is held by the operator, and

(b) must give the resident a copy of that information if the resident requests it, and

(c) if the resident satisfies the operator that any of the information is incorrect-must correct the information, on request, in accordance with the resident’s instructions.

Note: Section 197 prohibits an operator of a retirement village from charging the resident for giving access to the information or providing a copy of it.

(2) If the operator fails to comply with a request made under this section, the resident concerned may apply to the Tribunal for (and the Tribunal may make) an order directing the operator to comply.