New South Wales Consolidated Acts

RETIREMENT VILLAGES ACT 1999 - SECT 19

19 Information to be provided to prospective residents

(1) The Director-General may approve the content and form of information that the operator of a retirement village must provide to a prospective resident of the retirement village.

(2) An operator of a retirement village must not, without reasonable excuse, fail to provide the approved information in the approved form at or before the time the general inquiry document is provided to the prospective resident or person acting on behalf of the prospective resident.

Maximum penalty: 10 penalty units.

(3) Without limiting subsection (1), the approved information may relate to any of the following:

(a) the retirement village industry generally,

(b) the rights and responsibilities of residents of retirement villages,

(c) living within a strata scheme.