(4) If a prisoner informs the
governor of the prison that the prisoner wishes to make a complaint under this
section, the governor of the prison must--
(a) take all steps necessary to
facilitate the making of the complaint, and
(b) send immediately to the
Commission, unopened, any written matter addressed to the Commission.
(5) For
the purposes of subsection (4),
"prisoner" and
"governor of a prison" have the same meanings as
"inmate" and
"governor" have in the Crimes (Administration of Sentences) Act 1999 .