HEALTH CARE COMPLAINTS ACT 1993 - SECT 9
How is a complaint made?
HEALTH CARE COMPLAINTS ACT 1993 - SECT 9
How is a complaint made?
9 How is a complaint made?
(1) A complaint is made by lodging the complaint in writing with the
Commission.
(2) The complaint is to include particulars of the allegations on
which it is founded.
(3) It is the duty of staff of the Commission to help a
person to make a complaint if the person requests assistance to do so.
Note :
This section does not prevent a person who wishes to make a complaint from
first talking to the Commission about it. However, a complaint cannot be acted
on until it is put in writing.
It is an offence under section 99 to furnish information to the Commission for
the purposes of this Act that is false or misleading in a material particular
and under section 97A to furnish such information to the Commissioner or staff
of the Commission.
