New South Wales Consolidated Acts

HEALTH CARE COMPLAINTS ACT 1993 - SECT 58C

58C Function of Commission under this Division

The Commission, when dealing with a complaint under this Division, is to take appropriate measures to assist in the resolution of the complaint, including (but not limited to) any of the following measures:

(a) providing information to the parties to the complaint,

(b) undertaking discussions concerning the complaint with the parties to the complaint,

(c) facilitating the direct resolution of the complaint between the parties to the complaint.