New South Wales Consolidated Acts

HEALTH CARE COMPLAINTS ACT 1993 - SECT 56

56 Complaint may be referred for investigation

(1) Despite section 20A, the Commission may investigate a complaint that has been dealt with under this Division but only if:

(a) the report under section 53 contains a recommendation that the Commission investigate the complaint, or

(b) new material concerning the matter the subject of the complaint becomes available and that material raises a matter that would cause the Commission to refer the complaint for investigation in accordance with section 23.

(2) Before investigating the complaint, the Commission must consult with the appropriate registration authority (if any). If either the Commission or the appropriate registration authority (or both) is (or are) of the opinion that a complaint should be investigated, it must be investigated.