New South Wales Consolidated Acts

HOMEFUND COMMISSIONER ACT 1993 - SECT 8

8 Principal functions

(1) The principal functions of the Commissioner are to receive complaints from HomeFund borrowers arising from the promotion of, negotiations for, entering of, terms of, and administration and enforcement of, the HomeFund mortgages to which they are or were parties, and (in connection with any such complaints):

(a) to provide advice about the relief and remedies available to HomeFund borrowers,

(b) to refer HomeFund borrowers to appropriate authorities,

(c) to investigate complaints,

(d) to conciliate complaints,

(e) to make determinations in accordance with this Act.

(2) The Commissioner may exercise the functions of providing advice, referring borrowers and conciliating complaints before, during, following or without an investigation.

(3) The Commissioner may make recommendations to persons who appear to be materially involved in the subject-matter of a complaint. Any such recommendation may be made before, during, following or without an investigation, and whether or not the Commissioner has made or proposes to make any determinations.

(4) The Commissioner is, to the extent considered appropriate by the Commissioner, to keep records and to collate and assess information in connection with functions under this Act and, in particular, to facilitate the making of reports and recommendations as occasion requires.