New South Wales Consolidated Acts

HOME BUILDING ACT 1989 - SECT 59

59 Dealing with complaints

(1) If a person makes a complaint to the Director-General about the holder of an authority on one of the grounds for taking disciplinary action set out in this Division, the Director-General may decide:

(a) to take action under this Division in relation to the complaint, or

(b) to take no action.

(2) In particular, in deciding whether to take disciplinary action under this Division, the Director-General may do either or both of the following:

(a) conduct an investigation under section 60,

(b) invite the holder of the authority concerned to show cause under section 61, by way of a written or oral submission, as to why the Director-General should not take any disciplinary action under section 62.

(3) However, the Director-General is not required to conduct any such investigation, or to invite a person to show cause, if the Director-General is of the opinion that it is in the public interest that the Director-General take immediate disciplinary action under section 62.